Modern Rugs UK Reviews

Name: Modern Rugs UK
Rating: 4.56

4.6 Rating 2,250 Reviews

90 %

of reviewers recommend Modern Rugs UK

4.6

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

01388 663738

Email:

sales@modern-rugs.co.uk

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Modern Rugs UK 5 star review on 6th February 2020

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“rug was as shown on site and delivered in time given.”

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Posted 5 years ago

“Good service and the rug was of a higher quality than expected.”

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Posted 5 years ago

“Fantastic choice of rugs. Fast delivery.”

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Posted 5 years ago

“The service was great, very efficient and considering that this was essentially overseas shipping very quick too. The product was exactly what we were after and exceptional value.”

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Posted 5 years ago

“Bought a couple of great rugs at a very reasonable price.”

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Posted 5 years ago

“Excellent quality rug. Very impressed with the supply and delivery service.”

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Posted 5 years ago

“The rug wasn't as thick as I had hoped. It took awhile for it to stop curling up on the ends .I had to put something heavy on top and I had it upside down for a week”

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Posted 5 years ago

“Good quality, made to measure rugs. Three rugs,made exactly to my very odd sizes,so a perfect fit.”

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Posted 5 years ago

“The rugs we ordered from modern rugs exceeded our expectation.”

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Posted 5 years ago

“Good service, we have had 2 rugs from you, and are very pleased with them both.”

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Posted 5 years ago

“Excellent quality rug which we are very pleased with. Took a little while to come but fully understandable as we ordered over the Christmas period.”

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Posted 5 years ago

“Order took much longer than expected to arrive. Quality of product - only average.”

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Posted 5 years ago

Thank you for taking the time to leave us a review. We're sorry to hear that your order was delayed and understand that it can be quite frustrating to receive these delays unexpectedly. We have been working hard behind the scenes to implement a live stock feature on our product pages, giving you the information needed to make an informed decision before placing the order. This is now live on our site! We hope that this development will improve your Modern rugs experience. Thanks again, Modern Rugs Team

Posted 5 years ago

“Excellent service, would happily use again”

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Posted 5 years ago

“Very good, and, I am told, practical”

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Posted 5 years ago

“Love it. Very soft and looks great!”

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Posted 5 years ago

“Nice rug, my daughter loves to play on it! The pile is just the right height. Good value for the price.”

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Posted 5 years ago

“Thank you for your recent help with my purchase, the sales team have been helpful when i needed to return my purchase.”

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Posted 5 years ago

Thank you for taking the time to leave us a review. We're very sorry to hear you are not happy with your rug or our returns policy. As a gesture of good will, please contact us at sales@modern-rugs.co.uk and we can look at collecting this rug from you for exchange. Best Regards, Modern Rugs Team

Posted 5 years ago

“We ordered our rug and it was delivered within the time specified. Packaged very well. All good thank you.”

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Posted 5 years ago

“Very pleased with the rug, the pile is thick and it looks great!”

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Posted 5 years ago

“Ordering process was straight forward. Love the rug. I was desperate to get away from bland creams and greys, so this was perfect with its rich, earthy colours. It looked lighter in colour on the website, but I still love it. Delivery was slower than I would have liked, but I have got used to things arriving within a couple of days. This took over a week. It was worth waiting for though.”

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Posted 5 years ago

Modern Rugs UK is rated 4.6 based on 2,250 reviews