Modern Rugs UK Reviews

Name: Modern Rugs UK
Rating: 4.56

4.6 Rating 2,250 Reviews

90 %

of reviewers recommend Modern Rugs UK

4.6

Based on 2,250 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

01388 663738

Email:

sales@modern-rugs.co.uk

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Modern Rugs UK 5 star review on 6th February 2020

148

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The rug was exactly as described and arrived in perfect condition in the time stated.”

Helpful Report

Posted 5 years ago

“Good service and a lovely rug in my hall. Good communication throughout and I would confidently use your company again in the future.”

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Posted 5 years ago

“Nova Antique Grey Rug Excellent quality and price . Delivery as expected and very good customer service. Thank you”

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Posted 5 years ago

“There was a bit of confusion over delivery dates but everyone was helpful on the phone and sorted it out. We ordered the Yellow Happy Kilim and it is exactly what we needed and, most importantly, looks just like it did in the photo. We wanted something bright yellow and had already sent back a rug bought elsewhere which looked right on the website but turned out to be a dark mustard colour. The rug is good quality and the price was reasonable.”

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Posted 5 years ago

“Very pleased with our new rug from Modern Rugs. Excellent quality at a very competitive price. Delivery was very prompt. Would not hesitate to recommend this company or its products.”

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Posted 5 years ago

“Very nice quality rug at a great price! Non slip underlay a bonus too!”

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Posted 5 years ago

“Good service a little delay on delivery but was not a problem because I was kept updated. The rug itself it lovely and good quality for the price so much so I ordered another one in a different colour”

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Posted 5 years ago

“We absolutely love the rug we ordered. Only reason am giving 4 not 5 is that it was unclear before ordering and paying that it was not in stock. However, the after sales team were great with updates and advice. We are super happy with our purchase.”

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Posted 5 years ago

“A beautiful rug which arrived quickly and looks wonderful in the kitchen. We've received lots of compliments!”

Modern Rugs UK 5 star review on 16th October 2019

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Posted 5 years ago

“Perfect rug for my landing, bought in the sale and delivered promptly. Will definitely shop here again.”

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Posted 5 years ago

“Reasonable prices no problems and very happy with the rugs I’ve bought, thank you”

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Posted 5 years ago

“Just received my second purchase from you,once again very happy with my rugs.No problem with ordering or delivery and the good quality of the items.Thank you.”

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Posted 5 years ago

“Good quality, warm rug :)”

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Posted 5 years ago

“Communication and delivery was very good. Quality of rug is fabulous, better than what I expected and for a great price and discount. I am very pleased and love my new rug👍👍👍”

Modern Rugs UK 5 star review on 14th October 2019

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Posted 5 years ago

“Fast shipping, good quality and colours as on picture.”

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Posted 5 years ago

“I bought a Vintage Keshan VKA02 blue rug 5x8 ft. I love the vibrant colour and traditional pattern to complement a new sofa. It's like sitting by a pool! I ordered non slip fabric but have not needed yet as rug stays firmly in place. The transaction was prompt and smooth with good communication. Would recommend Modern Rugs”

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Posted 5 years ago

“Although I returned our rug because of the colour/size not working for us I was very impressed with the prompt and polite customer service from Modern Rugs during the ordering and return process. The refund was made quickly and efficiently on return.”

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Posted 5 years ago

“I recently ordered Celestial sealife 165x221. I am thrilled with the look achieved with this contemporary rug. It has really enhanced the colours used in my living room.”

Modern Rugs UK 5 star review on 12th October 2019

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Posted 5 years ago

“I’m over the moon with my rug, it looks amazing and was cheaper on this site than anywhere else. Also the delivery was super quick. Im really happy with my overall experience with Modern Rugs and will definitely recommend them to everyone I know.”

Modern Rugs UK 5 star review on 11th October 2019

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Posted 5 years ago

“Really nice rugs. Thank you”

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Posted 5 years ago

Modern Rugs UK is rated 4.6 based on 2,250 reviews