“Do not order from them. It took 3 1/2 months to get my refund!! After 2 months they wanted to give me a credit and when I said no they took another month and a half to refund me. Also be aware that Visa charged an out of country fee on your credit card for buying from them. The fee is non refundable when you return the items!”
“I have yet to hear back from this company. I’m trying to get my refund but there’s no customer service to call anyone. The clothes quality is awful and not worth what I paid for.”
“Today was great, it was simple and quick to make my purchase. However, it has taken me 3 days to get my refund which was meant to be in my Wallet to appear and be used against the purchase and that was very frustrating. Your online assistand Thea was very helpful and I apolgise for being sarcastic with her. Thanks”
“Horrible response to returns. I contacted the company within 7 days of receiving. I wanted to return one suit and exchange another. They got back to me after the 30 day time frame to return. They will not accept the return or exchange.”
“Finally found a company that has clothing for the over 60 crowd that is not frumpy!! Love this company. THey have shipping issues but I have always gotten my orders.”
“I love Modlily! The clothes are always of such high quality and true to size. I have never been disappointed in any of my purchases. The clothes are fashionable and very feminine. Love Modlily!!”
