Molly Mutt Reviews

Name: Molly Mutt
Address: 2855 Mandela Pkwy, Suite 11, Oakland, California
Rating: 4.88

4.9 Rating 3,032 Reviews

98 %

of reviewers recommend Molly Mutt

4.9

Based on 3,032 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Molly Mutt:

Your dog deserves the best! Molly Mutt makes gorgeous dog products with Earth-friendly designs that are both comfortable & comforting.

Visit Website

Phone:

(510) 238-8400

Email:

help@mollymutt.com

Location:

2855 Mandela Pkwy, Suite 11,
Oakland
California
94608

Molly Mutt 5 star review on 3rd January 2025

1101

Anonymous

Anonymous // 01/01/2019

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“Fast free shipping! My pup seems to like the fabric bed cover. Nice quality and best of all it is all cotton. Lavender spray smells great!”

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Posted 2 years ago

“It shipped really fast and I love the product! Really happy to get something that looks good (and also doesn't smell weird- a lot of Amazon products for automotive use smell horrible!).”

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Posted 2 years ago

“It was exactly what I needed, shipped promptly with excellent communication. My dog goes through so many beds that it really helped save by purchasing a new cover without a whole bed! Thank you…I will order again!”

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Posted 2 years ago

“My 12 pound, 8+ year old Bichon Frise LOVES her new bed...Thank you.”

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Posted 2 years ago

“The dog bed insert I had was a little larger but fit perfectly in the Molly Mutt cover!”

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Posted 2 years ago

“I am very disappointed with the huge size dog bed. From beginning to end. I actually e-mailed and they said it would be a good fit for a Great Dane it is not. I originally ordered just the bed with the stuff bag. By the time you get the huge stuffed it’s so heavy. And my dog hated it. I stupidly ordered the wool insert and my dog will not go near the thing. So I’m now out quite a bit of money. It took quite a while to arrive which is fine the box was so beat up with holes in it. Shipping issue. When I decided I was going to return I remembered they add a cut piece of cardboard to make it fit so I threw it out that piece not thinking I’d need it. No way that thing is going back in the box. As they do not offer any bit of return assistance by the time I buy a box lug it to have it shipped I’ll be out another 60 plus bucks. Also, to note if you have a chewer not the bed for you. Not a problem for me but the zipper is exposed and it has a handle. The cover is not thick. Wow long review this may be good for a small pup. Me wasted money. Also, cracked me up they told me to donate it. I guess the should probably do some donations?”

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Posted 2 years ago

i'm a bit sad to see your rating and review because i remember chatting with you on the phone to resolve your order issues. 1. we’re a small company trying to compete with the likes of Chewy and Amazon, so we offer free shipping on all outbound shipments. unfortunately, shipping is quite costly and we can’t afford to offer free returns as well. that said, we offer customers our shipping rates on returns (which are much lower than you’ll get in-store) and we deduct that amount from the refund. 2. to each their own, but we truly feel our covers are thicker and more comfortable than just about any you’ll find. 3. you said your initial order was a mistake and that it was already used, so we couldn’t accept it as a return. my offer to you was, donate that order to the local organization you work with and i’ll give you a larger-than-normal discount on your follow-up order to help make up the difference. i’m really quite confused how this is a bad thing. 4. please email us at help@mollymutt.com so we can try to work out a way to get at least the insert back from you. we don’t want you to be out quite a bit of money. best, molly mutt help

Posted 2 years ago

“The canvas duvet cover is the best pet bed we have ever gotten for our 80-lb pup! He ruined every other one. With this one, we stuffed all his old beds in the stuff sack, and it’s so durable and comfortable that he doesn’t rip through it. It’s so easy to wash. I loved it so much that I ordered a second, and when it came with a small hole in it, Molly Mutt sent us a replacement right away. Excellent customer service and I can’t recommend this company enough!”

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Posted 2 years ago

“Great fit, excellent quality of materials and workmanship. These were my second purchase. The first are still in use as well and have withstood years of use by my German Shepherd and Lab/Pit.”

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Posted 2 years ago

“My dog sleeps on a crib mattress and typically I just buy crib sheets, but I ordered a crib mattress cover and I am very happy with it, the material is good quality, it fits nicely and zips up. I would buy this cover again.”

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Posted 2 years ago

“I have several mollymutt duvet covers and all of them have held up well over the years. I love that I can wash them regularly to keep them clean. I also have a car seat hammock and a few blankets. Customer service has consistently been great as well.”

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Posted 2 years ago

“Wonderful stuffable beds! Both of my pups love them in their crates.”

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Posted 2 years ago

“Great products! Beautifully made.”

Molly Mutt 5 star review on 11th June 2022

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Posted 2 years ago

“My dog loves her bed!”

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Posted 2 years ago

“It’s been a couple weeks since getting the mattress over and still all in one piece! Keeping my fingers crossed 🤞”

Molly Mutt 5 star review on 10th June 2022

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Posted 2 years ago

“Great product!”

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Posted 2 years ago

“Fantastic quality and service.”

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Posted 2 years ago

“We purchased the loveseat cover as our dog likes to ‘nest’ even though there isn’t any nesting material on the loveseat. The cover completely covers the loveseat and the addition of the optional elastic straps help keep the cover in place. Construction and material is very good and is holding up with all of her scratching so I’d say that we would highly recommend this product to protect furniture.”

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Posted 2 years ago

“The fabric on the covers we ordered are first rate and the colors are beautiful. I know I will be a long fan of Molly Mutt. Thank you for such great quality and fast shipping.”

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Posted 2 years ago

“These two beds are the 4th and 5th I have ordered…. The first two lasted 10+ years!!! Love the product and gave a bed to my son’s girlfriend’s dog as well.. excellent product, excellent customer experience!!!! You can’t go wrong with Molly Mutt!!”

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Posted 2 years ago

“I bought the crate cover and pad cover for my New pup that I don’t have as of yet. The quality is second to none. I myself have sewn for years but these items are absolutely well made and high quality. I know my pup will be as happy as myself with your Awesome products”

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Posted 2 years ago

Molly Mutt is rated 4.9 based on 3,032 reviews