Molly Mutt Reviews

Name: Molly Mutt
Address: 2855 Mandela Pkwy, Suite 11, Oakland, California
Rating: 4.88

4.9 Rating 3,032 Reviews

98 %

of reviewers recommend Molly Mutt

4.9

Based on 3,032 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Molly Mutt:

Your dog deserves the best! Molly Mutt makes gorgeous dog products with Earth-friendly designs that are both comfortable & comforting.

Visit Website

Phone:

(510) 238-8400

Email:

help@mollymutt.com

Location:

2855 Mandela Pkwy, Suite 11,
Oakland
California
94608

Molly Mutt 5 star review on 3rd January 2025

1101

Anonymous

Anonymous // 01/01/2019

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“The shopping experience was easy, ordering smooth, and delivery was speedy! I love the quality of these covers!”

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Posted 2 years ago

“Love my new covers!!”

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Posted 2 years ago

“The crate covers are fantastic, it gets really hot in Queensland Australia and having breathable crate covers is important. Delivery to Australia was also very quick. Thanks Molly Mutt.”

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Posted 2 years ago

“I have loved every purchase from Molly Mutt! Multiple dog beds and extra covers (our cats use them too lol) and just bought a 2nd car seat cover to give to my parents, who often keep and transport their granddogs. Very pleased with the new clip buckle option - makes it much easier to put in and take out of their car as needed. Everything is well made, with excellent quality fabric and great stitching. The first bed we bought several years ago is still in perfect condition and is used daily. Highly recommend Molly Mutt!”

Molly Mutt 5 star review on 9th December 2022

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Posted 2 years ago

“I love these bed covers because they are easy to wash and keep clean. The patterns also look great!”

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Posted 2 years ago

“I really wanted to love these couch covers. In the pictures they are green, but the ones I received are grey. They have been on my couch for less than a week and already have a small tear. For years, I’ve bought inexpensive couch covers that didn’t last, so I figured I would go for a more expensive brand. I spent a lot of money on these couch covers, and I’m so disappointed. I’m a teacher and a single parent, so I really don’t have money to splurge on expensive things like this. On the other hand, I often end up saving money when I buy the more expensive brands because those companies stand behind their products. Unfortunately, I never heard back from this company’s customer service. I can’t recommend.”

Helpful Report

Posted 2 years ago

Hi Jenny, I’m so sorry these couch covers aren’t going to work out for you. We’d be happy to take back anything that’s gently used and undamaged. We describe our forever young print as a “muted green” on our site to help customers get a better idea of the color. We know color is subjective, so we do our absolute best to properly display our prints online. Unfortunately, this can be quite hard given all of the devices and screen calibration combinations out there. We think "muted green" is an accurate description of the color, but we understand you could see it as more of a grey. As for your customer service point, I see an email from you sent Tuesday afternoon (around 42 hours ago). We do our absolute best to get back to customers within 24 hours, but it can end up being closer to 48 hours during peak shopping periods — like the current holiday rush. We 100% stand behind our products and we’d be happy to discuss your issue(s) further. Feel free to give us a call at 510-238-8400 — one of the two co-founders or I answer all customer service calls. Best, molly mutt help help@mollymutt.com

Posted 2 years ago

“Beautiful, substantial, well-constructed blankets. Both dogs immediately started using them regularly.”

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Posted 2 years ago

“The crate cover is perfect and customer service was outstanding in helping me to get my mis-delivered package to me quickly.”

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Posted 2 years ago

“Love it! So cute!”

Molly Mutt 5 star review on 5th December 2022

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Posted 2 years ago

“We bought the crib mattress covers and they fit great. The dogs seem to love them.”

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Posted 2 years ago

“Love the products and service at Molly Mutt. Durable and fast delivery. Can't ask for more.”

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Posted 2 years ago

“Mine have only been on a week but they seem to be good quality we plan to order another set of 3 in 6 months if they hold up well. I have 1 English Mastiff and 2 Belgian Malinois”

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Posted 2 years ago

“got the clark gable blanket for my couch! love it! quality, nice price. fast ship. good company! thanks molly mutt.”

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Posted 2 years ago

“We got this to replace a haphazard system of sheets and blankets that currently cover our well-loved and scratched up couch. The set-up couldn't be easier, and even though it moves around a bit and needs to be straightened, it looks a million times better than before. The material is extremely comfortable and cozy and so far the cat is content to sleep on it and not scratch it. I love the fact that I can wash it when spills happen, although I have not tested that yet. I only wish we had purchased it sooner.”

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Posted 2 years ago

“I purchased two medium/large-sized dog bed covers (as well as a stuff sack) to go inside both my dog's crates. I bought four cheap pillows (two pillows for each bed) and used the stuffing, along with stuffing from an old dog bed, to stuff their new beds. They love them!”

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Posted 2 years ago

“Love all of my orders from Molly mutt”

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Posted 2 years ago

“dog was able to rip piping out in no time at all and get into ripping zipper on mesh liner. Hoped contruction was stronger.”

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Posted 2 years ago

“We love our dog bed, couch and car covers. They look wonderful and perform well. The only time I have had to call customer service was when I made a mistake on an order. They were very kind and helpful.”

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Posted 2 years ago

“Very high quality product and the shipping was crazy fast. My dog loves the confinement feeling of his personal space.”

Molly Mutt 5 star review on 26th November 2022

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Posted 2 years ago

“Love the Molly Mutt duvets! Our pup (well adult!) would tear her bed to pieces. But pop it into a Molly Mutt duvet and she just loves it. No damage to her bed! Easy to wash. Very durable. I have three and love them!”

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Posted 2 years ago

Molly Mutt is rated 4.9 based on 3,032 reviews