“At first my experience was okay. All my questions were answered, the ordering process was easy. Once I chose my breast pump & got it ordered that’s where everything went south. They use FedEx as their shipping. FedEx lost my package, said I had no tracking number with them or anything. Mommy Xpress promised me call & call to get the situation figured out & I never received a call back. I was the one that had to keep calling & unfortunately I had to get rude & stern about ordering me a new breast pump. I did have another one ordered very quickly, but the promising of I’ll give you a call back & it never happened is what makes me upset.”
“My the customer rep, Kelly, was amazing! She helped me in making the decision in what pump would be best for me. It was shipped in one day and everything on it looks great. I cannot wait to try it out once my baby girl gets here.”
“It came the Next Day from them sending the text after getting my prescription it works really well amazing company thank you for helping us moms adjust 🙏”
“I spoke with someone over text. They were so helpful. Gave me options of which pump to choose. Verified the address of where I needed it shipped and was sent the very next day after I came home from the hospital. Would definitely recommend them.”
“Using Mommy Express was such an easy process! The person who helped me was very responsive and answered my questions quickly. Shipping was super quick and I received my pump within a few days of ordering. I also liked that they took care of getting the prescription for me from my OBGYN. I really appreciated how easy they made this process and if we have another baby someday, I’d order my pump through Mommy Express again.”
