“We tried the product at a spa and purchased 4 as we loved it. We thought it would be perfect for evening pool use. My concern is that after washing them, they shrunk. First use was great but now they do not fit properly. Yes, I followed laundry directions. I used cold water etc. I feel disappointed.”
“I placed an order for 1 king and 1 queen. Shortly after I placed the order I realized I needed to change it to two queens sets. I sent an email, received a rapid response, and Monarch changed my order, even updating the new order online. The order arrived quickly, correct, and I love their product. Highly recommend for customer service and their super soft sheets that last forever.”
“I orders two monogrammed robes. One was perfect but the other was missing a letter which turned out to be my own fault. The robe with the missing letter was also a size too big. Monarch sent out a brand new robe, one size smaller with the correct monogram at no extra cost (they even over-nighted the shipping so it arrived the next day.) I very much appreciated their response up k responses to my emails and their stellar customer service. I will definitely be buying robes or anything else they sell in the future.”
“I enjoyed the top shelf quality, and great style...The size was as expected and I sincerely an excited to recommend Monarch to my fellow business associates and friends.”
“My spa robe is everything I expected it to be. 100% cotton that’s absorbent and so…the stitching is perfect. I am very pleased with this garment and highly recommend this company. I’m planning to keep Monarch Cypress in my shopping favorite collection.”
“I bought ths robe for a friend after wearing one at the Long Boat Resort. It's literally the softest, coziest, comfiest thing you will ever wear. I have purchased many high end robes and this is by far superior.”
