“I ordered because I loved the bathrobe at Omni in San Antonio,Texas. the outside shell is the same but the terry lining is not the same weight or texture. Seems more cheaply made. I am a little disappointed in that, but I still love the bathrobe. The terry seems to be made out of synthetic instead of cotton like the other one. Im hoping this observation will help somebody.”
Dear Julie
Unfortunately, you ordered the incorrect item. The Omni uses our style 770 which is lined in polyester plush (totally synthetic but very soft) The robe you ordered is lined in 80% cotton/20% poly blend which does not feel as soft but is much more absorbent. That is why your robe does not feel the same.
“I got the sheets because of my experience with it at Mission Inn and Spa in Riverside. Super impressed by how soft the sheets are especially with the price point. Fast shipping too!”
“Lovely robe! However, I am 5'1" & weigh 112#'s and it's huge on me. You don't have small sizes in this particular robe. So i gave it to my daughter and she LOVE'S it!”
“We recently stayed at an Inn that provided the Monarch Cypress towels and I was very impressed with the feel & absorbency of them. I immediately decided that when I returned home, I was buying a few sets and I'm very happy with my purchase.”
“My favorite sheets I have ever owned! Soft and silky. I love the feel. I discovered these sheets in a hotel in Santa Fe and tore the bed apart to find the label. If they ever decide to make these in colors I'll end up with way more sheets than anyone needs. As it stands now I wouldn't consider using any others.”
“I ordered the grey microfiber in charcoal from my husband and it is so cozy and comfortable. It’s well made and I had his name monogrammed on it . He loves it so far. There are no washing instructions but I washed it on cold water and low heat dryer and it came out great.”
“We bought these robes after using them at a 5 star hotel. This robe is super comfy and plush. Heavy weight. Excellent quality!! I think it is excellent value for the quality. I am 5’4” and bought medium. My husband is 5’11” and got large. They fit perfectly! I highly recommend these robes.”
“This new robe replaces one my husband got about 20 years ago. The old one had become worn out after all these years and bleach would no longer whiten the fabric. I was delighted to find the manufacturer was still in business and the replacement robe is great!”
“we stayed in a bed & breakfast in St. Augustine. Your towels were in the bathroom. They were the softest towels I have ever used. I went on your website & found them but thought the ones a little more expensive would be nicer. I ordered $250 of them & washed them when they came. They were NOT. I ordered two of the exact ones from the bed & breakfast. They came & are the correct ones. Too bad I washed the other ones. I will enjoy the two soft ones. I wished they came in colors. (these below are the soft ones)”
“My wife is pleased with the quality of the robe as well as the personalized lettering. The product arrived when promised, and we are pleased with the purchase.”
The first two initial orders have been cancelled due to insufficient stock on the item requested.
We contact customers accordingly when the item is out of stock to approve whether they would like to cancel the order or if they would rather exchange for a different style, size or color that we might have in stock at the time.
We apologize for any inconvenience this may have caused you.
