“Had to return the robe I ordered. My fault by ordering the wrong one. The exchange process was quick and easy. New robe is great. Great customer service!”
“Loved these robes at an upscale resort and decided it would be a great Christmas present. Ordered within the allotted guidance and paid extra to ensure shipment arrived on time. Unfortunately it arrived late. The robe is nice and good quality but not the same plushness as they had at the hotel. Assume they have a variant for their hospitality customers.”
“I purchased the robe as a Christmas present for mu husband. He loved it but it was too big. I filled the exchange/return form online and have not received a response yet to send it back. Need to improve this part of your service”
“We were at a hotel and became OBSESSED with these sheets!
They were in the gift shop and were excited to bring them home.
They wash beautifully .
You feel like you’re on a cloud!
I bought the duvet and a second set for my beach condo.
Then this thanksgiving I couldn’t help myself!
I bought a set for my guest room.
They are really that nice😃”
“Ordered two, the 16oz Terry and a Microfiber. These are very well made and worth every penny. The personalization is a really nice option when gifting.”
“This company has quality products that are a great value for the price. I recently ordered a men's robe from them. It was shipped promptly, and I received it on time and in good condition. The robe itself is well-made, soft, and comfortable. I would not hesitate to purchase something from Monarch Cypress again.”
“Did not receive my order, paid for it, and your company disputing this with UPS. I went to Joseph Anthony Salon, and my daughter loved the robe, so I ordered one for Christmas, from your company, No one has called me or informed me, as to what happened. So, no I am not happy.”
