“It is bitter sweet..
I ordered this lovely Monach Robe having 2 of my own which l bought at a 5 star property prior.
This was a gift l special ordered for a dear friend as a Thank you gift having initials engraved on it.
It was her favorite color "Blue" size extra small. She is unable to use it because it is "much too big" for her.
I felt terrible and sent her another thank you card with money second time around so was an awkward situation. Can you check to make sure this robe was the correct size l had ordered. I am surprised that it was much too large for her. She is small but certainly not that small that an extra small would wrap around her almost twice! She has nobody to give it too that has same initials. I wear your os and mine fits loose but not that loose. I havent seen it , having it mailed directly to her address as l said, this was a gift from me. In future, l wish to order more loving your robes with plush inside lining living on Cape Cod they are wonderful warm absorbing robes when showering outside coming off the beach. I just dont want this to happen again. I reviewed your sizing before ordering. Do you have an extra extra small perhaps? You must deal with 5 star hotels in the Orient where people are usually smaller than our extra small here? Sizes run different in all countries. In America we have all shapes and sizes right?
Best Regards,
D. Stinson”
Dear Diane
Thank you for your review. We deal with many hotels all over the world and in nearly every situation, they want the robes larger. That is why our robes are oversized. In fact we have many requests for 4 and 5x sizing. Hotel robes need to be larger rather than smaller as it can get very embarrassing if a robe is too small vs too large in a hotel room.
“I just love the robe. The monogram looks great as well. I must say your customer service is superior. I sent an email which was answered immediately. My question was also resolved promptly. It has been a pleasure dealing with the staff and company! Thank you!”
“i recently made a trip to upstate New York and stayed at a B&B there. They had Monarch robes for the guests. I liked it so much that I bought one. It's a great robe!”
“We discovered Monarch Robes at the Laru Beya Resort in Placencia, Belize. It seemed like every time the wife put it on magical things began to happen. I took a picture of the tag, so the night we arrived home to Texas I ordered one. Sure enough that same magic works in Texas. It is so soft and beautifully made.”
“I discovered these sheets while staying at a hotel, and had to have them. Although they were more than I typically spend on a set, I think the quality is worth every penny and they wash well too. They are the softest sheets I've ever slept on. I tend to get cold and my husband gets hot at night, but we are both very comfortable in these sheets. Highly recommend to anyone willing to spend a little more. You won't be disappointed.”
“I stayed at a hotel that had these sheets a few years ago. I loved them and had to buy them for my bedroom. They seem to get softer every time I wash them. I recently bought a second set for our guest bedroom. My only worry is guest will love them too and won’t want to leave. These are the only sheets I will ever buy. Definitely worth the money.”
“We are happy with the softness of the sheets since we had slept on them in a hotel. Unfortunately, very disappointed in the size of the sheets ordered a king and wonder if we were sent the California king by mistake. The fitted sheet is so baggy every morning, I have to tuck in the extra four or 5 inches would probably not buy again.”
“I ordered the Terry cloth robe for my husband and was impressed by the quality. The material is thick and fluffy. My husband is 6’2 and weighs 207 lbs. I ordered an XL as previous terry cloth spa towels ordered from other manufacturers shrank. The XL is roomy but not overly. The only negative is the weight as it is very heavy.”
“I recently stayed at. Hotel in Rehoboth Beach that had your robe in my hotel room. I usually don't wear robes . Find them bulky and too heavy. Your to e is perfect !! Very soft and comfy cozy but not too heavy or light just perfect. I inquired at the hotel if I can purchase that one. He gave me the information and I bought it on line. Just love it!! I will recommend to my friends and family.”
“I really enjoyed the luxurious bathrobe offered to guests at Lake Placid Lodge, NY. When my trip ended, I decided to purchase one direct from the manufacturer, Monarch Cypress. The robe arrived quickly and without issue. A day after, I bought another one.”
