“I purchased the robe as a Christmas present for mu husband. He loved it but it was too big. I filled the exchange/return form online and have not received a response yet to send it back. Need to improve this part of your service”
“We were at a hotel and became OBSESSED with these sheets!
They were in the gift shop and were excited to bring them home.
They wash beautifully .
You feel like you’re on a cloud!
I bought the duvet and a second set for my beach condo.
Then this thanksgiving I couldn’t help myself!
I bought a set for my guest room.
They are really that nice😃”
“Ordered two, the 16oz Terry and a Microfiber. These are very well made and worth every penny. The personalization is a really nice option when gifting.”
“This company has quality products that are a great value for the price. I recently ordered a men's robe from them. It was shipped promptly, and I received it on time and in good condition. The robe itself is well-made, soft, and comfortable. I would not hesitate to purchase something from Monarch Cypress again.”
“Did not receive my order, paid for it, and your company disputing this with UPS. I went to Joseph Anthony Salon, and my daughter loved the robe, so I ordered one for Christmas, from your company, No one has called me or informed me, as to what happened. So, no I am not happy.”
“Love the long fibers of the towels, their absorbancy, and how soft they are. I was excited to buy earth friendly towels, but so disappointed they came in 2 nonrecyclable bags with velcro strips. I did not want the bags & they are not suited to grocery shopping, so they will go into the trash stream. I hope you stop sending them or at least ask customers if they want them.”
“They were amazing to work with. Personalized service
My daughter in-law says she loves the robe. I have one myself and I think it’s my favorite of all time.”
