“The wraps are very good quality - a good weight and they stay on. I use the wraps mainly at the gym since they will stay wrapped unlike trying to keep a regular towel on without having to hold it. These are HANDS FREE!!!”
“Easy buying process, fast shipping (especially given custom embroidery), and GREAT QUALITY. I bought bath sheets, towels of all sizes, and robes. Love them all!”
“I love this robe!!! I have one from 25yrs ago, and it is better then ever. Except for a few holes where the tag is sewn, it is well loved, but holding up like new. I had to get another one, just in case. It's THE BEST getting out of the shower while drying off, doing hair, cooling off from yard work, etc. I'm so happy this brand is available. Thank you.”
“The communication with Monarch Cypress is difficult and trying to get someone to contact me is impossible. Unfortunately I do not want to do business with this company.”
I am a bit confused by your review. We have been communicating with you since July 31, and have kept you informed of your order and return through several emails. Every email you sent was promptly replied to. I am not sure what else we could have done.
“I first experienced these sheets at the Stephanie Inn in Cannon Beach, OR. my daughter and I both thought they were wonderful, almost like sleeping in silk. So I ordered them and was very surprised at how affordable they were.”
“Great ordering process. Simple and fast shipping. I got my robe personalized and it was perfect. I love my new robe. Is soft, comfy and luxurious! I'm glad I purchased directly from Monarch/Cypress.”
“I purchased this after I wore one of their robes at a luxury hotel and loved the feel of it! I had to order it for myself! It is exactly as I remember it and I even had the option to monogram it!”
“We used these robes at a Westover Inn & loved them. I bought my boyfriend one for his birthday. He loves it. I was going to have it monogrammed but couldn't get it to work through the web site. He loves it anyway.”
“I ordered my robe in May, then promptly hurt my back, and forgot all about my order as my life became a parade of imaging appointments, physical therapy, heating pads, and other attempts to alleviate the pain. This month, I realized: hey, I ordered a robe, and it never got here. So I emailed Cypress, and customer service was WONDERFUL about working with me to make sure I got my robe in spite of UPS flubbing the delivery. I love the quality of the robe and will enjoy it for many years to come, but I also love how awesome the company seems to be.”
