“I ordered the hooded robe. It is of top-notch quality which cannot always be said for online vendors. There was a minor issue with one robe being sent instead of the two I ordered; a phone call cleared up the problem and my second robe arrived quickly. I plan to order additional items today!”
“My entire experience from beginning to end was great. I ordered online and paid but realized I had accidentally put the wrong robe in my cart. I sent off an email to customer service asking if I could change my order. I heard back within 15min that they would try to change the order but stock was limited. I received an email 2 hours later saying they could change my order to the correct robe and I would get an additional invoice for the higher cost. They shipped my robe same day before I received the invoice and paid the additional amount. I was stunned---this level of service isn't found often. The robe arrived within 2 days ( less than 48 hours from original order) It was packaged great. It is high quality and exactly what I wanted. I have washed it twice and it has not shrunk or pilled. The Cottonplace.com will be my go to for now on!”
“I have now purchased 4 Cottonpalace classic waffle robes for family and friends. They arrive on time in their own travel bag. They wear well and feel great. They are a special find.I love mine.”
“The monogrammed robe we ordered as a gift arrived very timely and was accurate in size and description. The light weight cotton is perfect for Summer and we couldn't be happier with the purchase. If you're looking for a stylish robe that has plenty of coverage, this is the one for you!”
“I wanted a lightweight robe for summer, yet lined with terry for use after showering. The quality is exceptional. I chose cotton palace over other sources for the range of sizes available. I was NOT disappointed, as the robe fits like a dream!”
“Woman's robe stated 1 size fits all. They must have meant all women who weigh over 300 lbs and are at least 6 feet tall. Had to return it and was charged a restocking fee even thought the robe was clearly not at all as advertised. Would not do business with them again. Expensive (I was willing to pay for quality bit not this!) and poor customer service policy.”
“This was the first time I've ever ordered from the Cotton Palace. The waffle robe we received is of excellent quality; excellent fit...and I'm very fussy. This order was for my son. I'm ordering one now for my husband. I have only one complaint: I ordered the monogram in black and it came in white (on a white robe).”
