“Excellent service and products. Friendly staff who work with you if there is a back order. This house has matching robes that make you feel like a prince!”
“I bought two robes from Monarch to keep in our guest room closet. They get rave reviews from guests, and from me. The robes are so easy to wash and dry and have ready for the next visitors! Comfy, plush, and the large fits just about anyone who comes - thanks to the wrap around styling.”
“Great products and service generally. I got a terry microfiber robe for my wife but she didn’t like it because it was unisex and felt boxy and manly to her. We returned it. (Returns will cost you $15.50!).”
“The robe is gorgeous! Love the bag that it came into and the. Quality of the robe is beyond my expectation. Excellent quality and very nicely done w the stitching for the initials. Highly recommend and will purchase on this site again. Thank you”
“Ordering from the web was painless, and the robe was shipped quickly. However, I've been trying daily to exchange it for a different size and no one answers the phone; and no one returns phone calls. The shipping document very clearly states that customers who want to return a product "MUST CALL FOR A RETURN AUTHORIZATION." They have a great product, but customer service, at least for non-commercial customers is poor at best. Update. The company replied to my comment that they have a form on the website for making returns. I had found the form and have filed it. They are supposed to send me via email a UPS label to print. Update 2. I've now filed the webform twice and still have no reply from the company. I've provided my phone number as well as my email address. This is unfortunate and frustrating because they do have a good product.”
“According to my husband, this robe is perfect as an all weather light weight that keeps him warm. It is very well made, it is not bulky, the sleeves are the right length, and it has an elegant style. He was impressed about the synthetic piping on all the edges and it will prevent wear. I followed the washing instructions and it laundered beautifully. We couldn't be happier!”
“I loved these sheets so much in the hotel we stayed in, that I bought a set for our bed at home. Now I wish I had a set for my guest bed. I highly recommend these to folks who sleep hot. The moisture wicking makes a huge difference!”
“I love these sheets. Just wish they came In colours. They feel really cool and soft. I found out about them when I stayed at the Mission Inn in Riverside and found out who the vendor was.”
“This is the 2nd robe we purchased from MonarchCypressOnline. The first robe was left in a hotel and could not be recovered. What great quality and so soft.”
“Unless your terry cloth is velveted on the exterior your robe will pull long threads and look disheveled and ruined in several months. This robe is velveted and the navy color is a nuanced deep blue with an interior light...not a dead dull navy. Truly fantastic for California weather as it is warm but not heavy. The tight weave keeps your heat in without bulk. The kimono sleeves are a great length for warmth without getting wet because they are not so long that you can not complete a simple task . This is a well designed robe ,crafted very well ,out of superior & lustrous 100% cotton terry, for a fantastic price and shipped very quickly. This will look good for 10+years ,it is of that craftsmanship,quality, and elegance. I highly suggest this company & robe if you are looking for these top standards. Bravo!”
“Very nice quality. Bought her a similar robe 12 years ago, she’s worn it 4-5 times a week and it still looks nice. Thought she’d like a new one so I bought this new style, had them monogram it for her. Made serious brownie points. This company is excellent.”
“I still have a robe I got 15 years ago for my birthday and I decided that I’ve liked it so much that I would buy another to keep at my second home. I looked at the label and went on line and ordered another . I was a little disappointed with the lightweight fabric, my original robe was a much heavier cotton. Also it runs very large. Nevertheless I’m enjoying my new robe.”
