“Horrible customer service and you are not honest with your delivery schedule. It's really a shame because I love the watches but i will not be buying them again.”
Good Afternoon Elaine,
We're sorry to hear about your experience. If you have a minute, we'd really appreciate it if you could send us an email at info@lumondi.com and provide additional details.
-Mondaine USA
Eliane,
Our records indicate that we have reached out to you regarding the issue via email.
Should you have any questions, you can always contact us at info@lumondi.com.
Thank you!
-MONDAINE USA
“I recently bought a original Mondaine automatic watch after a few years of having one on my buying list. I have had the watch now for over a month and it has become my go to watch. It is extremely legible and comfortable, it is easy to read, and it looks great on the wrist. You won’t be disappointed if you decide to buy one.”
“Ordered the watch and and returned it as it was not as expected. The return was very difficult and I finally paid to have it returned. I have not had a promised refund and it has been more than enough time to at least inform me of the returned watchbsnd. Disappointed in the service.”
