“I've been using the Grand Cushion, Blue for about a week and I really like the watch. It looks great, is comfortable to wear and gets noticed. I also like that it does not beep, report my steps, deliver text messages, etc. It just tells the time in a very elegant way”
“Well, it keeps time and that's the point. There were no documents or manual/instruction in the package. I had to request it online and was provided with a basic PDF for time and date adjustment. Wish I understood ahead of time the watch strap and battery are only to be replaced by a professional. I'm a do it yourself type person. The strap doesn't have enough holes so it's too loose on my wrist and the watch constantly spins. Overall not happy with the purchase and I wore the watch so I can't return it.”
“This watch is truly lovely---including the glacier-fed lake color of the face. Appreciate the simplicity and Swiss manufacturer. However, it comes with no directions (even a quick guide) as to how to adjust the metal watch strap. If you dig deep, you can find a video on the Mondaine website that more or less describes the process (for a different watch). You need a tool and very strong fingers in order to do it (hard to press into place). Once you go through that, all is good.”
“The timepiece Grand cushion in blue is a very nice watch and I originally wanted a stainless band watch but I honestly like the blue band with cork. The stainless option is just a standard band made for many watches, it’s not that great. I wish the red hand moved with each second that passes but that is for the chrono function.
This watch is just stunning to look at. It would look nice in a brushed steel look I believe.
The price was way higher than I expected to pay for a wrist watch but I haven’t seen anyone with this style and I liked it. Bringing the price down would help you sell more watches for sure.
All in all thank you Mondaine.”
“You sent me a 16 mm watch band replacement, when I apparently need a 18 mm band, which means I have wasted $45 on a watch band that doesn't fit my watch. All the 18 mm watch bands appear to be sold out. While I have worn the Mondaine Swiss railway watch forever and love it, this transaction has very much disappointed me.
Thomas K. Davis FAIA, Professor, The University of Tennessee School of Architecture”
“My order arrived with a broken stem; the inside seemed to have just disintegrated. I returned it and have yet to get my refund processed. I wanted to love the watch but between the quality and the huge delays in customer service, I'll look elsewhere for watches.”
“Watch models available with either white or black faces should be CLEARLY LABELED with the CORRECT PHOTO. I recently bought one and received the other.”
“A Mondaine is unique, it looks like no other watch. The black and white face with traveling 🔴 is just iconoc. Indeed at its price point is is something of a miracle. Sophisticated people who have traveled recognise it and ask about it. It is both sporty and dressy, suitable for anything on any day.
I would love to have the Stop2Go feature but was unsure I could aford it. I'd love to know if that feature is ever offered at a discount.
Really happy with my Mondaine here”
