MoneyPlus Energy Reviews

4.9 Rating 382 Reviews

100 %

of reviewers recommend MoneyPlus Energy

Company Reviews

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4.9

Based on 382 reviews

Customer Service
Communication Channels	Telephone, Email

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Phone:

0161 509 4747

Email:

theteam@moneyplusenergy.com

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MoneyPlus Energy 5 star review on 4th April 2025

Kester

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi I spoke with Natasha this morning 1st September 2020 and I found her to be very helpful, polite and considerate I don’t usually leave reviews but I felt happy with the service thanks and I wish you all well for the future 👍”

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Posted 4 years ago

“Girl on phone was very polite and helpful”

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Posted 4 years ago

“Simple process so far, helpful and informative service and saving cash! Thanks !”

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Posted 4 years ago

“Katie was very professional & polite. Answered all my queries”

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Posted 4 years ago

“I have been with EON for years as they had told me I couldn’t switch providers. Money plus have made the switch easier and potentially halved my bills. Their customer service is excellent on the phone. Extremely helpful. I would recommend them sincerely.”

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Posted 4 years ago

“Very helpful”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“As a new customer I have communication excellent and very helpful”

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Posted 4 years ago

“Very good help explaining things”

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Posted 4 years ago

“Just joined this company but the service I have received so far has been amazing. Thank you so so much to Katie who's customer service is impeccable. Had a minor problem and she sorted it out within the hour. Best energy company I have been with!”

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Posted 4 years ago

“This is the second call I’ve made to Customer Services and on both occasions the customers services person was very helpful and dealt with my problem to my satisfaction.”

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Posted 4 years ago

“Very quick response to an email problem, fixed in a matter of minutes, Natasha very patient and kind to speak to , thanks again andy”

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Posted 4 years ago

“Look to be a customer focused company Very minor registration issue, they phoned me to sort out and it was done in 5 minutes. Good start”

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Posted 4 years ago

“Had a few issues re changing suppliers, spoke to a gentleman called Ian who talked me through my worries. He explained exactly what I needed to do, put my mind at rest.”

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Posted 4 years ago

“Having changed to MoneyPlus Energy recently, I have found the process easy . The paperwork is clear & everyone has been very friendly. When I had a problem with one of the Accounts Ian was extremely helpful & sorted things out in a very proficient manner. This was dealt with quickly & he explained things well to me .”

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Posted 4 years ago

“Very helpful and understanding knowing I'm not very good with doing stuff online”

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Posted 4 years ago

“Regular updates received throughout the transfer process and prompt response to my queries. Very friendly, polite and helpful customer service received from Aisha when I had a query.”

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Posted 4 years ago

“Great company brilliant at communicating with clients Customer service customer care first rate Special thank you to Ralph H today first rate”

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Posted 4 years ago

“Observing that our monthly payment had fallen behind we sought to eradicate the deficit in stages. However having opened up the web my memory failed to recall my password: I needed to reset. In this, over the telephone, and with other computer speak jargon and relevant pages of information I was patiently aided by member of staff Aisha, as also was my wife. Aisha brought our attention to paragraph after paragraph we needed to address/tick in the most sympathetic and understanding manner guiding as she was a couple fast approaching 86! As a reward I hope she was given with a day off!”

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Posted 4 years ago

“It is nice to come across a company that takes customer service seriously with a real person to sort out any questions you may have. It looks like i am on track to save a great deal of money to boot!”

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Posted 4 years ago

MoneyPlus Energy is rated 4.9 based on 382 reviews