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MoneyPlus Energy Reviews

4.9 Rating 382 Reviews
100 %
of reviewers recommend MoneyPlus Energy
4.9
Based on 382 reviews
Customer Service
Communication Channels
Telephone, Email
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Phone:

0161 509 4747

Email:

theteam@moneyplusenergy.com

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Anonymous
Anonymous  // 01/01/2019
Spoke to a very pleasant gentleman. He mentioned it was his first call but he was polite and didnt seem to be too flustered in his new role. He was very informative and was able to answer all the questions I had. Happy to finally be able to save money on my electricity.
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Posted 4 years ago
For the short time that I'd been with you I found that any queries that I had were dealt with most satisfactorily. I shall consider using your company again if necessary.
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Posted 4 years ago
Excellent prices and first-class customer care.
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Posted 4 years ago
Sorry you got no snow lady on phone was A1
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Posted 4 years ago
I've been with Money Plus for 14 months now. I've rang a few times to give meter reading and the phone is answered very quickly, without having to navigate around a difficult calling system. The advisors are very local and have time to have a chat, and definitely not reading from a script. Its like talking to someone you have known for years. All these are important to me, when having to call a company. Keep up the good work. Paul H.
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Posted 4 years ago
It's nice when you are telephoned to say that you have been overpaying! It turn out that I have nearly £600 in credit!
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Posted 4 years ago
5stars...I spoke to Katie today she was excellent, very helpful and told me what I needed to know and sorted out my issue straight away (which had occurred using a third party to move my services over) ...absolutely no hassle at all and the call went through to her in well under a minute. Can’t fault them at all. Thank you Katie and moneyplus
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Posted 4 years ago
Very polite. And helpful
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Posted 4 years ago
Super impressed by how proactive Money Energy Plus are - when was the last time your energy provider contacted you to say you are paying too much by direct debit and suggesting a reduction?
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Posted 4 years ago
I am very satisfied with any communication .when submitting my readings by telephone I am met with courtesy and efficiency.
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Posted 4 years ago
I an very satisfied with the customer service I received today
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Posted 4 years ago
Eve was extremely helpful
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Posted 4 years ago
Very helpful lady. Got to speak to a human being in around 20 seconds from calling.
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Posted 4 years ago
Moneyplus i like being with and would tell other people to join as well?
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Posted 4 years ago
So far they have been very helpful, when there was issues moving my Gas supply to them. Lovely customer services person.
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Posted 4 years ago
Read the message I posted to your CEO
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Posted 4 years ago
Very quick to get hold of a real person. Today I waited only 30 seconds to speak to someone compared with British Gas which took me 1 hour.
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Posted 4 years ago
Today I spoke to Eva Wilson very helpful. Great manners lovely person. Thank you
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Posted 4 years ago
very professional service
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Posted 4 years ago
Customer Service it top notch.
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Posted 4 years ago
MoneyPlus Energy is rated 4.9 based on 382 reviews