“Cannot get a quote as they have not updated the details of my vehicle model ! Have reported this to Moneysupermaket
And I gather this information was conveyed to the IT team. I purchased a new Land Rover Discovery Sport 2.0 P290 Black 5 dr Auto but this vehicle does not exist on the Moneysupermarket list. Please upgrade.”
“I recently purchased a car insurance policy from 1st central based on quotes I got from money supermarket website.
On moneysupermarket website, the policy i chose stated that the legal cover, personal injury and breakdown cover are all included as standard. I even rang 1st central to confirm all these information with their agent and she did not say these things would incur additional costs on my insurance policy. However, she only offered that an upgrade of these options would cost extra, but I declined any upgrade to the standard package that already came with my chosen insurance policy.
However, I find out today that those options were not included in my insurance cover I purchased from 1st central, despite being included as standard on moneysupermarket website and even when I spoke to their agent on the day I purchase my insurance.
I rang 1st central to argue this out. I ended up paying for these options because they insisted I had to pay for them separately.
This is a scam and moneyspermarket needs to be careful and honest with the information on the quotes they collate from all these insurance companies. I’m really disappointed in both moneysupermarket and 1st central insurance company service.
Please people go to genuine can insurance companies and make sure you record your phone conversations with any insurance company in case you want to take a legal case against them about any incorrect information they provided you with either on their website or on the phone.”
“They were fine like a year ago but they stooped so low it's pathetic! Try getting a quote for car insurance starting today and then try searching for car insurance starting in two weeks time. Bastards use this to inflate the price assuming you are in dire need of insurance and will take the overpriced option. Gocompare is being fair and does not prey on its customers (at least at the time of writing this review). Avoid those greedy fcks”
“due to the extremely dismissive reply i got from Moneysupermarket.
I find that they intentionally hiding information relating to, companies that apply compulsory charges that will be for anyone opting out of a renewal or changing provider prior to the end of their initial policy, from their search results? Surely that information should be front of house, as we are all told how easy it is to change providers these days, and never a mention of financial penalty for making this decision at the end of an initial policy period.”
