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Montana Fire Pits Reviews

4.9 Rating 146 Reviews
A
Happiness Grade
A

Customer Service - Good

96.00%
Industry Average
Excellent service and delivery. Needed the product during the holidays. ASAP and it arrived in time!
posted 4 years ago - Diane
We bought a set of driftwood logs and then came back for another set. The logs look real. Great customer service.
posted 4 years ago - David
I love these guys. Service was exceptional, tons of helpful content, and my fire pit puts out a great flame with tons of heat.
posted 4 years ago - Paxton
service and product were great
posted 4 years ago - Daniel
very god service
posted 4 years ago - Fred
Very pleased with the customer service I received when selecting my fire pit burner and I could not be happier with the final product.
posted 4 years ago - Justin
Ordered fire ring, lava rock, glass, and cover. It arrived well packaged and quicker than I expected. Easy to install using some of the tips on the website. Very pleased and satisfied with the system and service. Excellent product that provides a nice accent on our patio.
posted 4 years ago - Gregg
I went with MFP because of their excellent youtube channel which helped me make a much more informed decision. There's no comparison looking at the flame coming from a burner vs. reading a BTU description. MFP also had exceptional customer service when I called them regarding timing for a drop-shipment directly from the supplier. Another vendor selling the same item had zero interest in helping me figure out the window for delivery.
posted 4 years ago - Joshua
I purchased a Warming Trends Fire pit kit from Montana Fire Pits 1 1/2 years ago. It works beautifully. I appreciated working with Montana Fire Pits. Customer service was excellent and advice was thoughtful and timely. Thank you. I will definitely recommend
posted 4 years ago - Leslie
Happy with the product . Well built. Service was good as well
posted 4 years ago - Rob