Montessori Services Reviews

Name: Montessori Services
Address: 11 West 9th St, ,, Santa Rosa, CA
Rating: 4.79

4.8 Rating 618 Reviews

95 %

of reviewers recommend Montessori Services

4.8

Based on 618 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Montessori Services:

A Resource for Preparing the Child's Environment
Remaining true to Dr. Montessori's vision of transformational education, our mission is to provide busy teachers with hard-to-find items, specialized materials for Montessori classrooms, and intriguing complementary resources that will help create rich environments. Every item is carefully selected to ensure it is well-made, appropriate, and certain to nurture the young child's unfolding potential.

Visit Website

Phone:

877-975-3003

Email:

info@montessoriservices.com

Write Your review

Tell us how Montessori Services made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Montessori Services 5 star review on 31st October 2023

Anonymous

Montessori Services 5 star review on 27th August 2023

Preethimali Wickramaratne

Montessori Services 5 star review on 4th August 2023

Nicole Stevenson

Montessori Services 5 star review on 28th July 2023

Dave Foster

Montessori Services 5 star review on 12th June 2023

Anna C Discenzo

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service.”

Helpful Report

Posted 3 years ago

“Your prices are high! We always try to find ways to purchase items at a lower cost. Schools tend to be on a budget like that. And... it seems like we frequently need what we need yesterday. We don't order from MS if we need things in a hurry. Yes, we could pay extra for shipping, but then we're facing the first problem again... that your prices are high. If you have lots of money and lots of time... MS is great!”

Helpful Report

Posted 3 years ago

Dear Bonny, Thank you for your feedback. We were founded by a teacher to save other teachers and schools time and money by being a source for some of the hard-to-find items for the Montessori classroom. We understand that there are other choices out there and we try very hard to keep our prices as low as possible. While we have little control over the transit time on packages shipped from CA (our warehouse) to your location on the East Coast, I can assure you that we are always trying to improve our in house processing time. This year has been especially challenging, however, most orders are shipped with 3-5 days. Please accept our apologies for disappointing you. We will try and do better in the future. Kristine Horrace, Merchandising Manager

Posted 3 years ago

“I really do think the products are good quality, but I have been frustrated about the lack of communication about when to expect my shipment. I understand that COVID has impacted supply lines, but if they were upfront about what was in stock and when it would be back in stock, I would have appreciated it! Instead, I have communicated several times over phone and email about when to expect my shipment(s) and they have not been able to provide a clear answer at best, and have lied at worst...”

Helpful Report

Posted 3 years ago

Dear Lara, We apologize for any longer than normal delays you may have experienced in receiving your items. Most of the manufacturers we work with have had difficulty obtaining raw materials to make their goods. There have also been issues with finding labor for manufacturing and distribution. These issues, paired with longer than normal transit times, are understandably frustrating. While we do try to provide as accurate as possible information, the reality is that there are a lot of factors (many of which are out of our control) that may alter the time frame. We would never knowing lie and I'm truly sorry if you have felt we've been deceptive. The dates we give are from the manufacturers and this year they have not been very reliable. We update and revise due dates as soon as we receive information. This information can always be found on our website (under each item). We do also try and notify customers when there is an additional delay. I checked your order history and both of the orders that you placed this year were shipped complete with no backorders. If you have other outstanding orders or backorders (under a different account, perhaps) I would be more than happy to assist you. Meanwhile, thank you for your patience. Kristine Horrace, Merchandising Manager

Posted 3 years ago

“I was grateful to find a shop where I could find quality gifts for my grandchildren that were meaningful and educational as well as well-made and fun! Thanks, Montessori!”

Helpful Report

Posted 3 years ago

“I love being able to call Montessori Services and talk to a real person who can provide me with answers on the spot. I feel so good supporting a small business that provides wonderful materials as well as excellent customer service!”

Helpful Report

Posted 3 years ago

“Product is just what I was looking for. The packaging was great and protective. Shipping was faster than I had anticipated. All in all a great experience with Montessori Services. I would highly recommend it.”

Helpful Report

Posted 3 years ago

“Montessori Services is my go-to place to get the perfect gift for my young family and friends. It's easy to find the gift that matches age and personality. Thank you to all of the good folks at Montessori Services that makes all this happen.”

Helpful Report

Posted 3 years ago

“Good price. Great packaging and good delivery time. Keep up the good work!!!!”

Helpful Report

Posted 3 years ago

“Exactly what I was expecting! Thanks!”

Helpful Report

Posted 3 years ago

“Parts of my order are backordered, which would have been helpful to know whenI placed my order. Still not ETA on when we'll get everything and it's been weeks.”

Helpful Report

Posted 3 years ago

Dear Spring Hill School, We are so sorry your Small Glass Creamers were backordered. We have had a very difficult time obtaining materials from our manufacturers this year and the shipment of the Small Glass Creamers was delayed multiple times. You should have received notification by email of the delays. Update: I see that this item did ship in May of 2021. Again, I apologize for the delay. We sincerely hope that this kind of delay doesn't happen again. Thank you again for your order.

Posted 3 years ago

“Service was great.”

Helpful Report

Posted 3 years ago

“Received my order promptly and loved the product.”

Helpful Report

Posted 3 years ago

“There was a delay in getting an order confirmation. Ordered 2/2 no order confirmation. Received shipment notification on 2/8, once I received a shipment notification the item arrived as promised. Took 5 days. Shipping is very expensive. $11.95 for ground service is ridiculous.The cost of the item is very over priced. A board with pegs and a box of rubber bands for $33.95. Not happy”

Helpful Report

Posted 3 years ago

“The Guides in our Primary rooms loved the work mats we received!”

Helpful Report

Posted 3 years ago

“All perfect”

Helpful Report

Posted 3 years ago

“Easy to buy it”

Helpful Report

Posted 3 years ago

“The items I ordered were just as described and were of very nice quality. I would order them again. Part of the order was sent and the backordered items were sent by the date they stated. A plus for service and quality of product.”

Helpful Report

Posted 3 years ago

“Selections are well curated and good quality.”

Helpful Report

Posted 3 years ago

Montessori Services is rated 4.8 based on 618 reviews