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Montessori Services Reviews

4.8 Rating 646 Reviews
95 %
of reviewers recommend Montessori Services
Company Reviews Product Reviews
3,782
 Metrics Info
4.8
Based on 646 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Montessori Services Reviews

About Montessori Services:

A Resource for Preparing the Child's Environment
Remaining true to Dr. Montessori's vision of transformational education, our mission is to provide busy teachers with hard-to-find items, specialized materials for Montessori classrooms, and intriguing complementary resources that will help create rich environments. Every item is carefully selected to ensure it is well-made, appropriate, and certain to nurture the young child's unfolding potential.

Visit Website

Phone:

877-975-3003

Email:

info@montessoriservices.com

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Anonymous
Verified Reviewer
“I placed an order for an item on November 7, 2024 (hoping to use as a Christmas gift). It took until January 31, 2025 for Montessori Services to inform me that they would be unable to fulfill the order. Yes, it was due to the supplier not having it, but I still feel that this could have been sorted out much sooner.”
Helpful Report
Posted 2 months ago
Dear Anonymous, We sincerely apologize for not meeting your expectations. We do try very hard to give good information about when to expect a backorder, etc. In this case the expected date changed several times. After the manufacturer ran out parts, they simply stopped sending out orders. Now they have let us know that if they offer it again it will be at a much higher cost. Meanwhile, we still don't have stock and have decided to drop it from our line. We are very sorry for any inconvenience. Please let us know if there is anything we can do for you. Sincerely, Kristine Horrace Merchandising Manager
Posted 2 months ago
Sherry Mundt
Verified Buyer
“I ordered 14 units of the miniature music boxes on 4-15. When the order arrived it was short two units. I called to notify on 4-19, and was assured they’d be sent. I received one replacement on 4-29, and notified my order was still not complete. It’s been two more weeks, and I’m still waiting….”
Helpful Report
Posted 11 months ago
Christine Von Lange
Verified Buyer
“I have purchased from Montessori Services previously and was pleased with the products, this time, not so much. I ordered stopwatches and a magnifying glass. I only kept the one stopwatch, simply because I needed a gift, but I am not pleased with the quality of it and that is why I returned the second one and the magnifying glass was so small I did not have the heart to give it to my 3-year old granddaughter.”
Helpful Report
Posted 2 years ago
Dear Christine, We are so sorry that you were not pleased with your order. The Stopwatch has been a long time favorite. I've personally given these as gifts and they are always well received. They are sturdy and easy-to-use. Was there something wrong with the ones you received? The Magnifying Glass Necklace is new this year. While we list the size, we will try and do a better job of showing the scale of it in the future. Meanwhile, your satisfaction is always guaranteed. We will be happy to refund or exchange the items you returned. Please let me know if I can assist you further. Thank you for your order. Kristine Horrace Merchandising Manager
Posted 2 years ago
Jennifer Gregory
Verified Buyer
“The miniature items are just okay... My package was actually missing items from the list but also the entire "grab bag" of items is extremely overpriced than sourcing your own. Definitely feel like money went down the drain.”
Helpful Report
Posted 2 years ago
Ted Prah
Verified Buyer
“The nets we bought both broke after a day or two of use.”
Helpful Report
Posted 3 years ago
Melissa E. Porras
Verified Buyer
“I have been working with children for many years and have used these products for a long time. However I recently bought one of their “signature “ mats and the quality has decreased way too much! No longer what they were. Won’t be buying anymore and won’t recommend to anyone. I am debating whether or not to actually return the mat. The two other containers seemed to be ok. Again I am sorry and sad to not be able to recommend or rely on these brand/ products.”
Helpful Report
Posted 4 years ago
Golden Mountain Montessori
Verified Buyer
“We have not received our complete order. Very disappointed.”
Helpful Report
Posted 4 years ago
Dear Golden Mountain Montessori, We are very sorry that your order wasn't complete. The rugs should have shown as being on backorder when you placed your online order. We did expect to receive our next shipment by now but unfortunately it has been delayed in customs. We hope to be receiving it soon and we with fill your backorder as soon as we can. We sincerely apologize for any inconvenience this delay may have caused you. Thank you for your patience.
Posted 4 years ago
Lara Bergman
Verified Buyer
“I really do think the products are good quality, but I have been frustrated about the lack of communication about when to expect my shipment. I understand that COVID has impacted supply lines, but if they were upfront about what was in stock and when it would be back in stock, I would have appreciated it! Instead, I have communicated several times over phone and email about when to expect my shipment(s) and they have not been able to provide a clear answer at best, and have lied at worst...”
Helpful Report
Posted 4 years ago
Dear Lara, We apologize for any longer than normal delays you may have experienced in receiving your items. Most of the manufacturers we work with have had difficulty obtaining raw materials to make their goods. There have also been issues with finding labor for manufacturing and distribution. These issues, paired with longer than normal transit times, are understandably frustrating. While we do try to provide as accurate as possible information, the reality is that there are a lot of factors (many of which are out of our control) that may alter the time frame. We would never knowing lie and I'm truly sorry if you have felt we've been deceptive. The dates we give are from the manufacturers and this year they have not been very reliable. We update and revise due dates as soon as we receive information. This information can always be found on our website (under each item). We do also try and notify customers when there is an additional delay. I checked your order history and both of the orders that you placed this year were shipped complete with no backorders. If you have other outstanding orders or backorders (under a different account, perhaps) I would be more than happy to assist you. Meanwhile, thank you for your patience. Kristine Horrace, Merchandising Manager
Posted 4 years ago
Montessori Services is rated 4.8 based on 646 reviews
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