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www.monumenttrade.com Reviews

3.8 Rating 127 Reviews
69 %
of reviewers recommend www.monumenttrade.com

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www.monumenttrade.com 5 star review on 30th March 2025
Monalisa
www.monumenttrade.com 1 star review on 14th December 2024
Sammie T. Johnson
www.monumenttrade.com 1 star review on 29th September 2024
Verified Buyer
www.monumenttrade.com 1 star review on 3rd July 2024
Laura Wyatt
Anonymous
Anonymous  // 01/01/2019
Lovely customer service, decent returns, easy account to open and close. Overall very satisfied!
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Posted 4 years ago
Staff is very friendly and quick to respond to any questions that I had. Everything is extremely transparent with emails when they are making drastic changes in the investment plan and as for performance, they did really put my money to work hard with good investment choices and a truly diversified portfolio.
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Posted 4 years ago
I'm huge on personal finance, investing and saving. And, for me, Monument has allowed me to set up my investment fund, make use of my ISA allowance and make contributions / investments on auto-pilot. I knew that investing into Stocks, Shares, Bonds, Property and so on were all great, long term things to do, but Monument Trade has made it easy and dummy-proof... I love it already!
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Posted 4 years ago
The best thing I ever did was to trust Monument Trade Brokers... everyone are so professional and nice at the same time. Thank you James, Lucas, Jody and for being so friendly, efficient and very professional and organized team. I would recommend to anyone
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Posted 4 years ago
Both James Oakley and Jody Loveday were incredibly helpful and patient throughout the whole process which included a number of stumbling blocks - all of which they were able to overcome. Both were very knowledgeable in their field and a pleasure to deal with. Thanks
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Posted 4 years ago
Everything ran smoothly as usual with minimal if any delays. Always on hand if needed and not left on hold when called. No negatives
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Posted 4 years ago
Very quick response to my initial query. Personal, professional service throughout out resulting in an excellent end result for us. Can't fault the service provided by this broker.
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Posted 4 years ago
Fantastic customer service throughout - I cannot fault how good these lovely ladies and gents have been and their support throughout this process has been second to none. I am so grateful for everything they have done and will be highly recommending them to others in the future. Thank you Monument for your wisdom in the financial markets
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Posted 4 years ago
Their support was amazing and made the whole process of buying so smooth. Fraser and Harley have been so helpful and advised me accordingly with all the bits that had to be sorted.
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Posted 4 years ago
All the staff in this company have been amazing, Ronald was my consultant from the beginning and no matter who I spoke to everyone knew the case and was happy to deal with it if a member of staff was off, Mari, Amy, Clayton and Joanne all had an input and was very informative. My return has been extremely DECENT!
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Posted 4 years ago
Jonathan was superb thru out our lengthy transaction keeping us fully up to date on any progress.would highly reccomend-thank you so much for all your help
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Posted 4 years ago
Impressive service from start to finish. Excellent communications and Paul is a most charming, delightful person to deal with! A refreshingly friendly (and professional) group - which is a rarity in the finance world! I’ll be using them for as long as I am alive.
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Posted 4 years ago
I dealt with James initially and then Ronald and both were so helpful and made the process a lot simpler than I feared it would be. They made sure I was always updated on the progress and explained everything that was required. Excellent service, Thank you Monument Trade!!
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Posted 4 years ago
This company is without doubt one of the best companies we have worked with. Monument Trade has delivered exactly what they said they would do. They are extremely responsive to emails and phone calls. They kept us updated with all progress throughout in regards to our investments. I would like to thank in particular ; Paul, Aiden and Harvey. All three are an absolute asset to Monument. They have been extremely professional and approachable. I Couldn't have asked for a better team, Cheers guys!working for us.
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Posted 4 years ago
All the people I have had dealings with have been efficient and personable. They are willing to help in any way they can and I felt they had time for me explaining the steps involved. I would not hesitate in contacting them if I had a question
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Posted 4 years ago
Overall have a good experience with Monument Trade
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Posted 4 years ago
This brokerage company has been excellent in the service it provides to its business customer, with helpful, courteous, reliable, available, and knowledgeable account representatives.
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Posted 4 years ago
I bought and sold shares only 4-5 times and tbh, I had no problems at all. Both depositing and withdrawal takes 2-3 working days, which is fine.
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Posted 4 years ago
I am a Novice trader, so I was confused which broker should I choose. I signed up for Monument Trade After signing up, the customer support called me and provided full walkthrough how their platform works and showed me how to trade. This was extremely helpful, that the customer service takes their time, whoever signs up for the first time and educates you. Overall I have been enjoying the good service with Monument Trade
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Posted 4 years ago
I found there platfom and service excellent. recently had to ring about a few issues and had no problem sorting them out thanks to Sean, and the others at Monument
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Posted 4 years ago
www.monumenttrade.com is rated 3.8 based on 127 reviews