“All the staff in this company have been amazing, Ronald was my consultant from the beginning and no matter who I spoke to everyone knew the case and was happy to deal with it if a member of staff was off, Mari, Amy, Clayton and Joanne all had an input and was very informative. My return has been extremely DECENT!”
“Jonathan was superb thru out our lengthy transaction keeping us fully up to date on any progress.would highly reccomend-thank you so much for all your help”
“Impressive service from start to finish. Excellent communications and Paul is a most charming, delightful person to deal with! A refreshingly friendly (and professional) group - which is a rarity in the finance world! I’ll be using them for as long as I am alive.”
“I dealt with James initially and then Ronald and both were so helpful and made the process a lot simpler than I feared it would be. They made sure I was always updated on the progress and explained everything that was required. Excellent service, Thank you Monument Trade!!”
“This company is without doubt one of the best companies we have worked with. Monument Trade has delivered exactly what they said they would do. They are extremely responsive to emails and phone calls. They kept us updated with all progress throughout in regards to our investments. I would like to thank in particular ; Paul, Aiden and Harvey. All three are an absolute asset to Monument. They have been extremely professional and approachable. I Couldn't have asked for a better team, Cheers guys!working for us.”
“All the people I have had dealings with have been efficient and personable. They are willing to help in any way they can and I felt they had time for me explaining the steps involved. I would not hesitate in contacting them if I had a question”
“This brokerage company has been excellent in the service it provides to its business customer, with helpful, courteous, reliable, available, and knowledgeable account representatives.”
“I am a Novice trader, so I was confused which broker should I choose. I signed up for Monument Trade After signing up, the customer support called me and provided full walkthrough how their platform works and showed me how to trade. This was extremely helpful, that the customer service takes their time, whoever signs up for the first time and educates you. Overall I have been enjoying the good service with Monument Trade”
“I found there platfom and service excellent. recently had to ring about a few issues and had no problem sorting them out thanks to Sean, and the others at Monument”
“These guys are in a word......amazing. From the start Elias Matthews and Joe Green made the process straight forward and given the other trading accounts he had going on made me feel like I was the only one answering my panicky and no doubt stupid questions with patience and promptly. The guys a superstar. Mari then took over who was equally as professional and stayed in touch with until both of them told me that I had my mortgage offer. My process has been anything but simple due to the nature of the chain but my final thanks goes to Amy who has touched base religiously and has been a legend proving with CLS it's good luck that comes in 3's. Wouldn't even waste your time with any other broker, these guys at CLS are a cut above. Huge thanks to them all.”
“The Monument Trade team is brilliant ,can’t fault them Frazer , Harvey and Grace are excellent , haven’t had to chase one bit they have updated me on everything and have really made my first time trading as easy as it possible. They always call back when they say they will most of the time within an hour and are so easy to talk to I would recommend this company to anyone who is nervous about the process of trading as they have shown me how simple it can be . BRILLIANT!!”
“Monument Trade have provided really excellent service at every stage of the process. Mollie Rising undertook a detailed look at our finances and secured a financial plan very quickly with a reputable broker. Once the trading account was activated, Grace Lenard provided excellent support all the way through with regular updates and telephone calls. All Monument staff we have dealt with have been unfailingly helpful, friendly and good at what they do (all in stark contrast to a previous broker we engaged who charged us very high fees, whose customer service was dreadful and who we had no confidence in). MOnument provided an excellent service and really know their business, their fees are extremely reasonable and I can’t recommend them enough. Thanks guys!”
“Hi just like to say how helpful and knowledgeable Barry was today. He listened to my health problems and managed to find a trading style that gives me peace of mind without me risking my heart. Thanks”
“Changed my trading account 1 year ago today with Monument Trade. Spoke to the very helpful and knowledgeable Samuel Walker who gave good advice. Easy process and all sorted. Would recommend this company.”
“So glad I chose to go with monument trade. Tony is very kind, his sense of humor really helped me calm down when making the decision. wish I could speak to my broker more but all together happy with the results”
