Login
Start Free Trial Are you a business?? Click Here

www.monumenttrade.com Reviews

3.8 Rating 127 Reviews
69 %
of reviewers recommend www.monumenttrade.com

Write Your review

www.monumenttrade.com 5 star review on 30th March 2025
Monalisa
www.monumenttrade.com 1 star review on 14th December 2024
Sammie T. Johnson
www.monumenttrade.com 1 star review on 29th September 2024
Verified Buyer
www.monumenttrade.com 1 star review on 3rd July 2024
Laura Wyatt
Anonymous
Anonymous  // 01/01/2019
Fantastic service great results would recommend to everyone and would use again.
Helpful Report
Posted 5 years ago
These guys are in a word......amazing. From the start Elias Matthews and Joe Green made the process straight forward and given the other trading accounts he had going on made me feel like I was the only one answering my panicky and no doubt stupid questions with patience and promptly. The guys a superstar. Mari then took over who was equally as professional and stayed in touch with until both of them told me that I had my mortgage offer. My process has been anything but simple due to the nature of the chain but my final thanks goes to Amy who has touched base religiously and has been a legend proving with CLS it's good luck that comes in 3's. Wouldn't even waste your time with any other broker, these guys at CLS are a cut above. Huge thanks to them all.
Helpful Report
Posted 5 years ago
The team members i spoke to were Informative and ready to answer any questions I had. The process seemed to run as smoothly as i could have hoped.
Helpful Report
Posted 5 years ago
The Monument Trade team is brilliant ,can’t fault them Frazer , Harvey and Grace are excellent , haven’t had to chase one bit they have updated me on everything and have really made my first time trading as easy as it possible. They always call back when they say they will most of the time within an hour and are so easy to talk to I would recommend this company to anyone who is nervous about the process of trading as they have shown me how simple it can be . BRILLIANT!!
Helpful Report
Posted 5 years ago
Monument Trade have provided really excellent service at every stage of the process. Mollie Rising undertook a detailed look at our finances and secured a financial plan very quickly with a reputable broker. Once the trading account was activated, Grace Lenard provided excellent support all the way through with regular updates and telephone calls. All Monument staff we have dealt with have been unfailingly helpful, friendly and good at what they do (all in stark contrast to a previous broker we engaged who charged us very high fees, whose customer service was dreadful and who we had no confidence in). MOnument provided an excellent service and really know their business, their fees are extremely reasonable and I can’t recommend them enough. Thanks guys!
Helpful Report
Posted 5 years ago
Hi just like to say how helpful and knowledgeable Barry was today. He listened to my health problems and managed to find a trading style that gives me peace of mind without me risking my heart. Thanks
Helpful Report
Posted 5 years ago
Very happy with the services spoke to Samuel Walker he was well manared and polite spoke with respect excellent man for the job thanks a lot
Helpful Report
Posted 5 years ago
Changed my trading account 1 year ago today with Monument Trade. Spoke to the very helpful and knowledgeable Samuel Walker who gave good advice. Easy process and all sorted. Would recommend this company.
Helpful Report
Posted 5 years ago
So glad I chose to go with monument trade. Tony is very kind, his sense of humor really helped me calm down when making the decision. wish I could speak to my broker more but all together happy with the results
Helpful Report
Posted 5 years ago
I had a really helpful and professional call from James today. He took the time to understand my current trading account from CommSec (and helped me to understand it too) and was able to advise me how to improve my account. James was cheerful and connected well with me, I feel I’ve walked away with a much more appropriate trading account that is much safer for myself and my families needs. James has made me feel assured and confident that my family will be financially supported should anything happen.
Helpful Report
Posted 5 years ago
I've tried different softwares and non really owned up to the promos, Dana explained that Monument will do both software and broker to help monitor my account. So far I put about 40k and the results are about 3k a month in profits. Happy would recommend.
Helpful Report
Posted 5 years ago
I've been burnt before, and when Suzie called me I was really hesitant to start, she was very honest and straightforward, didnt bs me around. waited patiently until I was 100% sure about trading.
Helpful Report
Posted 5 years ago
I was worried about trading, did research for the longest time. Hannah was able to explain everything to me, showed me the way around the website, even gave me a welcome bonus to help me trade. so far so good, been with them for about 9 months
Helpful Report
Posted 5 years ago
Monument trade is such a great trading platform! I requested a withdrawal so I can attend a friend's wedding abroad and got my money back within 24 hours! wow!
Helpful Report
Posted 5 years ago
Monument have been so good to me. I'm a newb and was able to get answers to all my questions. Harvey has all the patience in the world.
Helpful Report
Posted 5 years ago
Very happy with my investment manager! As a clueless investor, I was very scared of what I have done. My investment manager goes out of his way to answer all my questions and concerns. He is even very funny and has a lot of patience for me. The best thing is that I can directly contact him whenever I have a question or feel nervous about my investment. I'm looking forward to investing more soon hopefully!
Helpful Report
Posted 5 years ago
Very happy with my investment manager! As a clueless investor, I was very scared of what I have done. My investment manager goes out of his way to answer all my questions and concerns. He is even very funny and has a lot of patience for me. The best thing is that I can directly contact him whenever I have a question or feel nervous about my investment. I'm looking forward to investing more soon hopefully!
Helpful Report
Posted 5 years ago
I started with Monument trade two years ago as a beginner and my account manager has taken good care of my investment since then. I can honestly say that I have gained a lot of knowledge as an investor thanks to all the information and guidance from my account manager Matt. I consider Matt to be a close friend and not just a business partner. I was scared at the start but now I am 100% confident in my investment and I highly recommend Monument trade for their professionalism and excellent customer service.
Helpful Report
Posted 5 years ago
I started with Monument trade two years ago as a beginner and my account manager has taken good care of my investment since then. I can honestly say that I have gained a lot of knowledge as an investor thanks to all the information and guidance from my account manager Matt. I consider Matt to be a close friend and not just a business partner. I was scared at the start but now I am 100% confident in my investment and I highly recommend Monument trade for their professionalism and excellent customer service.
Helpful Report
Posted 5 years ago
No one called and informed me about the huge loses I was experiencing on my superannuation until the team from monument informed me to check on it because they knew where the economy was heading. I lost my job and almost all my hard earned money in my superannuation if not for my team from monument trade. Thank you so much
Helpful Report
Posted 5 years ago
www.monumenttrade.com is rated 3.8 based on 127 reviews