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www.monumenttrade.com Reviews

3.9 Rating 115 Reviews
A
Happiness Grade
A

Customer Service - Good

96.55%
Industry Average
I am very happy with my returns after 6 months and the service is also excellent so I owe a big thank you to Harvey. Kudos Monument Trade!
posted 4 years ago - Anonymous
Great service. Quick responses from customer. Steady performance from the investment team.
posted 4 years ago - Timberly C
Lovely customer service, decent returns, easy account to open and close. Overall very satisfied!
posted 4 years ago - Kenny B
Very quick response to my initial query. Personal, professional service throughout out resulting in an excellent end result for us. Can't fault the service provided by this broker.
posted 4 years ago - Lucas
Fantastic customer service throughout - I cannot fault how good these lovely ladies and gents have been and their support throughout this process has been second to none. I am so grateful for everything they have done and will be highly recommending them to others in the future. Thank you Monument for your wisdom in the financial markets
posted 4 years ago - Justin Q
Impressive service from start to finish. Excellent communications and Paul is a most charming, delightful person to deal with! A refreshingly friendly (and professional) group - which is a rarity in the finance world! I’ll be using them for as long as I am alive.
posted 4 years ago - B Jackson
I dealt with James initially and then Ronald and both were so helpful and made the process a lot simpler than I feared it would be. They made sure I was always updated on the progress and explained everything that was required. Excellent service, Thank you Monument Trade!!
posted 4 years ago - Ryan
This brokerage company has been excellent in the service it provides to its business customer, with helpful, courteous, reliable, available, and knowledgeable account representatives.
posted 4 years ago - Anonymous
I am a Novice trader, so I was confused which broker should I choose. I signed up for Monument Trade After signing up, the customer support called me and provided full walkthrough how their platform works and showed me how to trade. This was extremely helpful, that the customer service takes their time, whoever signs up for the first time and educates you. Overall I have been enjoying the good service with Monument Trade
posted 4 years ago - Dominic B
I found there platfom and service excellent. recently had to ring about a few issues and had no problem sorting them out thanks to Sean, and the others at Monument
posted 4 years ago - Eric