“Only giving 1 star because I can't give zero, parcel was delivered by royal mail but definatley not to a safe place as requested and subsequently not there when I checked, contacted Moondown but they just gave me some waffle about royal mail being able to prove it was delivered, thats as may be but not to the instructions left by me. Avoid this seller or arrange delivery when your in, if it goes wrong they are no good !!!!!!”
“Quality items. Extremely helpful with all my questions. Having read other comments about telephone number, a lot of online companies only have email or webchat and I found them extremely quick at replying. Would recommend.”
“Purchased a product. But when it arrived it wasn't exactly what I was after. Looking to return but found there's no contact number for them to call and discuss this. Seems everything has to be done via email. So long winded.”
“My order was not delivered to my property and they refused to chase it up with the couriers, asked for a replacement or refund and was told no. Not helpful. Won't be buying off them again”
