MORE TH>N Reviews

Name: MORE TH>N
Rating: 4.15

4.2 Rating 1,512 Reviews

81 %

of reviewers recommend MORE TH>N

Company Reviews

Questions

Metrics

4.2

Based on 1,512 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

Visit Website

Write Your review

Tell us how MORE TH>N made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MORE TH>N 1 star review on 16th April 2021

Adam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Tried to call you today but you were having system upgrades ,what company has system upgrade during business hours ,also had some fraudulent activity on my account after taking out insurance with you . Also my renewal quote is £200 more than others. Now I know why your called More than .”

Helpful Report

Posted 6 years ago

“Beware of the smart wheels policy. False readings from the black box accusing of speeds which are not achievable from the vehicle. Notice of cancellation of insurance which you are unable to challenge with the 'customer services'. Eventually sorted by their complaints department but not soon enough. Stress of having a notice of cancellation looming overhead along with trying to find an insurance company willing to take you on so you can stay legal on actually drive to work coupled with the financial strain of having to find the money to purchase new insurance prior to any refund of fund they classed as due! Please do not be tempted by their low price as it will cost you dearly in the long run. Check out other reviews on trustpilot 83% warn against this company, wish I had checked before buying.”

Helpful Report

Posted 6 years ago

“Charge you through the roof for 100 extra miles, near to £600!”

Helpful Report

Posted 6 years ago

“STAY AWAY AND GO TO A REPUTABLE COMPANY. My son breached the speed limit twice in 5 months and has had his policy cancelled. This is despite me contacting them on several occasions to note that he was completing concurrent journeys, which is impossible, so they removed the additional journeys as the black box was inaccurate. The black box fitter also damaged the electrics in the car and I have yet to get a refund on the garage cost. More Than told me "not down to us, contact the black box fitting company". I explained they introduced them as a third party they had liability. They don't care. Big company who just disrespect every hard working person who gives them massive amounts of money for insurance. They are now "investigating" the black box. I have since cancelled the insurance and gone elsewhere and funny enough they don't want the black box back! Shameful how they took my boy's hard earned money.”

Helpful Report

Posted 7 years ago

“they charge per mile for your insurance and what seems like a good deal initially (£1400 a year) ended up costing £2600 for a years insurance based on 11000 miles. black box is very random and the customer service is unhelpful and rude. i feel that the whole smart wheels system has been set up to extort money from new drivers.”

Helpful Report

Posted 7 years ago

“I have my house insurance with them. They, unsurprisingly, have been reminding me that they would give me a good car insurance deal. So, when it became due, I rang them, went through about half an hour's worth of information-giving and then their system refused me because I live in south-east London! That must be a million or two people who can't get insurance with More Than. What bunch of idiots came up with such a blanket ban with no recognition of the huge differences between areas? Why isn't the ban flagged up for their customer services staff so that customers don't have their time wasted? And, why, given my SE postcode, was I bombarded with sales material when it is impossible for me to get the insurance? It is easy to sum up this experience: corporate contempt for ordinary people.”

Helpful Report

Posted 7 years ago

“Had to have a bump in my car removed wanted to go through a garage and not claim on my insurance. They refused to let me put the courtesy car on my insurance even though I’ve never claimed and spend over £500 plus a year on insurance now I will have no car for 3 days and how will I work especially as I do sales, customer service didn’t seem to care and said tough luck going to cancel car insurance, household insurance and pet insurance now, More Than if your going to play with the big bois then make sure your products are any good. Please everyone stay away from this company”

Helpful Report

Posted 7 years ago

“Terrible service, never again. Valued existing customer all I wanted to do was swap over policy and get a quote. All 'morethan' wanted to do was charge me for this and that and refused to give me quote unless I paid a fee???”

Helpful Report

Posted 7 years ago

“I was charged 100% over the going rate for car insurance despite 20 years of loyal custom”

Helpful Report

Posted 7 years ago

“A good price and easily done”

Helpful Report

(Car Insurance) - Posted 8 years ago

“great service x”

Helpful Report

(Car Insurance) - Posted 8 years ago

“everything went ok. whether or if i make a claim we shall see”

Helpful Report

(Home Insurance) - Posted 8 years ago

“When I phoned More Than the girl on the phone was very helpful and courteous and explained the whole policy to me.”

Helpful Report

(Pet Insurance) - Posted 8 years ago

“I recently had an accident which was really disappointing as I had over 10 years no claims (protected). From the time I rang up which was a Sunday afternoon your staff were extremely helpful and got my car towed away that same afternoon as promised on the phone. You sorted out a courtesy car fro the Tuesday morning which got delivered when promised again the guy who delivered it was extremely helpful and went through everything with me . Throughout the time you had my car you kept me informed and in fact I got my car back earlier than anticipated which was brilliant. The car repairs were first class!!! You offer a top class service and I would recommend you to anyone what a brilliant!!!!! Thanks to everyone for all your help and professional customer service shame there are not more companies like you.”

Helpful Report

(Car Insurance) - Posted 8 years ago

“THIS IS MY FIRST YEAR WITH THIS PROVIDER AND THE CHANGE FROM MY OLD INSURANCE COMPANY WAS EASY PEASY. THE PAPERWORK WAS DONE ON LINE AND EVERYTHING WENT LIKE CLOCKWORK. HOWEVER , YOU NEVER KNOW HOW GOOD A COMPANY IS UNTILL YOU MAKE A CLAIM AND I HOPE I NEVER HAVE TO FIND OUT.”

Helpful Report

(Car Insurance) - Posted 8 years ago

“good so far”

Helpful Report

(Car Insurance) - Posted 8 years ago

“no problems”

Helpful Report

(Car Insurance) - Posted 8 years ago

“Everything was OK, slight hickup proving my no claims caused by my previous insurer, More Than staff very helpful in sorting it out as they were all through the transaction”

Helpful Report

(Car Insurance) - Posted 8 years ago

“nothing more to say”

Helpful Report

(Car Insurance) - Posted 8 years ago

“As always, this is a brilliant service which delivers when they say and let you know when - very rare these days.”

Helpful Report

(Home Insurance) - Posted 8 years ago

MORE TH>N is rated 4.2 based on 1,512 reviews