MORE TH>N Reviews

Name: MORE TH>N
Rating: 4.15

4.2 Rating 1,512 Reviews

81 %

of reviewers recommend MORE TH>N

Company Reviews

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Metrics

4.2

Based on 1,512 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MORE TH>N 1 star review on 16th April 2021

Adam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“we moved house from a 4 bed semi to a 3 bed bungalow in a better area as my husband is nearing retirement age hoping that our bills would come down.not so with more than we ended up paying more.dont know how that worked.”

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(Home Insurance) - Posted 9 years ago

“All seems very satisfactory”

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(Home Insurance) - Posted 9 years ago

“Easy to buy. Good price. Have not had to use their services so I cannot say anymore.”

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(Home Insurance) - Posted 9 years ago

“price and service good.”

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(Home Insurance) - Posted 9 years ago

“I was able to have a policy I could afford”

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(Car Insurance) - Posted 9 years ago

“VERY HAPPY WITH THE SERVICE WILL USE THEM AGAIN”

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(Car Insurance) - Posted 9 years ago

“Had to make a claim for my sons laptop. Very good customer service laptop was repaired and returned quickly would definately use Morethan in the future.”

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(Home Insurance) - Posted 9 years ago

“reply was prompt and cheaper than other insurers we have used”

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(Home Insurance) - Posted 9 years ago

“My wife had the accident when she sneezed she went into the rear of another car. I phoned our provider and was advised what to do, my car was picked up by the repairers and a curtsey car was delivered at the same time. When I got my car back the repairs had been done to the highest standard.”

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(Car Insurance) - Posted 9 years ago

“easy to set up easy to understand friendly staff”

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(Home Insurance) - Posted 9 years ago

“very good service,thank you..”

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(Car Insurance) - Posted 9 years ago

“Quick and easy”

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(Home Insurance) - Posted 9 years ago

“No problems”

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(Home Insurance) - Posted 9 years ago

“I had to call the home emergency team as I lost electricity and heating at 7.30 in the evening in November 2014. Someone arrived at 9.15 pm took a quick look at the fuse box and said sorry he hadn't the part but someone would call me. That was it. I would still be waiting now (March) if the next morning I didn't source my own electrician. Noone ever contacted me and I had weeks of trying to get reimbursement. Their slogan OUR PROMISE TO YOU says the following " acknowledge all complaints promptly, investigate quickly and thoroughly, keep you informed of progress, do everything possible to resolve your complaint, use the information from your complaint to proactively improve our service in the future." Despite sending several emails, telephone calling, I was fobbed off continuously. Eventually got a cheque 3/4 weeks after the event. But the hassle I had to get it was very stressful and totally unacceptable.”

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(Home Insurance) - Posted 9 years ago

“Great”

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(Home Insurance) - Posted 9 years ago

“More than is the worst company I've ever had to deal with when my policy expires I will definitely not be renewing I will also be telling friends and family and anyone who is thinking of taking out a policy to steer well clear from length of time to answer phone calls and there were many to customer service whole experience was shocking.PS this is the only claim I've had to make in 30years”

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(Home Insurance) - Posted 9 years ago

“Very quick and efficient service, glad I changed insurers.”

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(Car Insurance) - Posted 9 years ago

“the insurance company was helpful and efficient.”

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(Home Insurance) - Posted 9 years ago

“very pleased to say i am very happy i have changed to more than ins, very competetive rates, and very understanding and helpful staff.”

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(Home Insurance) - Posted 9 years ago

“I chose MoreThan because the Topcashback site offered £20 back on each purchase, however Morethan declined payment apparently because they could not find the transaction despite my providing them with the date, time and order number of my transaction. My reason for choosing them was because of the cashback so I'm not impressed.”

Helpful Report

(Home Insurance) - Posted 9 years ago

MORE TH>N is rated 4.2 based on 1,512 reviews