MORE TH>N Reviews

Name: MORE TH>N
Rating: 4.15

4.2 Rating 1,512 Reviews

81 %

of reviewers recommend MORE TH>N

Company Reviews

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Metrics

4.2

Based on 1,512 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MORE TH>N 1 star review on 16th April 2021

Adam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and we got a great rate from them.”

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Posted 6 years ago

“So far so good.”

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Posted 6 years ago

“My first quote had the lowest possible excess. Something went wrong, I did another quote, failing to change the excess (sister is an insurance expert, higher excesses are a false economy). I digress. I wanted to amend the policy so was told I couldn't. I then emailed to cancel, intending to take out a new policy once cancelled. I later found out on Oct 4th that my policy was cancelled from the day I sent the email (28th Sept). I would expect to be told immediately, as that meant there was a break in cover from me sending the email (which nobody responded promptly to) until I took out exactly the same policy with you, albeit with the lowest excess. All in all, something of a shambles. If I'd made a claim on Sept 29th, More Than would have ultimately have been liable and subject to a complaint from myself. My sister works in insurance and specialises in compliance. Hence my overall dissatisfaction. Get your act together. This was poor.”

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Posted 6 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com, including your contact details and telephone number, we would be happy to investigate any concerns you have. Thanks, Josie.

Posted 6 years ago

“No documentation seen and once obtained it was incorrect on numerous documents then sent through”

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Posted 6 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com, including your policy reference and contact number, we would be happy to investigate any concerns you have, Thanks, Josie.

Posted 6 years ago

“Leila Was very helpful and I was very pleased with the deal you could provide me. Also beating my insurance company is been with for 4 years by more than half the price. First time with more than and very happy with them already.”

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Posted 6 years ago

“Good”

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Posted 6 years ago

“Can’t access my forms on the internet Over £100 more expensive than a quote I’ve just received from Audi insurance”

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Posted 6 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com, including your policy reference (or address if you don't have this) and contact number, we would be happy to investigate any concerns you have. Thanks, Josie.

Posted 6 years ago

“Very happy with the house Insurance I was quoted.”

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Posted 6 years ago

“Good service quick , simply and easy to change my Insurance”

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Posted 6 years ago

“Cash back didn’t track properly”

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Posted 6 years ago

“Car Insurance policy purchased. Comprehensive with lots of inclusions at very competitive price”

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Posted 6 years ago

“thanks”

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Posted 6 years ago

“unclear”

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Posted 6 years ago

“So far so good. Competitive price this time around but let’s see what they do when it comes to renewal time. Have been a customer in the past and they did handle a claim I had very well but seemed to inflate the price for renewals. Always got a better quote as a new customer so no incentive to stay with them. See if it’s any different this time.”

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Posted 6 years ago

“Helpful staff. Competitive price. Small amendment had to be made to policy but was quickly rectified.”

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Posted 6 years ago

“Staff very helpful and the service and price are good”

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Posted 6 years ago

“Great service”

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Posted 6 years ago

“Problems only sorted when we spoke to a lady from the complaints team (tho we didn't actually make a complaint - merely asked to speak to the supervisor as we were getting nowhere). The lady from the complaints team saved the day as we had been on the point of closing our account.”

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Posted 6 years ago

“Staff were helpful and polite, and willing to listen”

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Posted 6 years ago

“The price quoted for house & contents insurance was very considerably less than my (at the time) insurance renewal quote. The customer service at MORE TH>N was very helpful and I was able easily to take out insurance with you. I had the option of monthly payments but decided to make the annual payment on this occasion. I would recommend the company.”

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Posted 6 years ago

MORE TH>N is rated 4.2 based on 1,512 reviews