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MORE TH>N Reviews

4.2 Rating 1,512 Reviews
81 %
of reviewers recommend MORE TH>N
4.2
Based on 1,512 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 72%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Great easy to use and excellent value for money
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Posted 6 years ago
Good price but staff on the phone were clearly not interested. I nearly put the phone down
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Posted 6 years ago
They made it easy after having a quote from confused.com and just took all the necessary information and renewed our car insurance.
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Posted 6 years ago
Excellent service when my renewal was cheaper online, price online given.
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Posted 6 years ago
Thanks
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Posted 6 years ago
Very helpful staff
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Posted 6 years ago
Easy to buy the insurance and a great competitive price.
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Posted 6 years ago
It took a long time to finally speak to someone and when i did they were extremely helpful and polite. You need to make more effort to reduce the time waiting to speak to someone.
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Posted 6 years ago
Great service will use them again
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Posted 6 years ago
Needed my documents posted out to me, not set up online. I was told that would be fine and they would be with me about 7 working days. That was 20 th Sept, 30 mins waiting on phone, no answer no online help either v poor customer service.
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Posted 6 years ago
Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your policy reference and contact number, we would be happy to investigate any concerns that you have. Thanks, Emma at MORE TH>N.
Posted 6 years ago
Great customer service and so easy to purchase, and at a great price
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Posted 6 years ago
Great service.
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Posted 6 years ago
Making contact with a real person, after pressing numerous buttons on the phone,and was pretty well "miffed" at getting an operator who's first language was not English, was obvious. The operator had a prepared script, was not prepared to listen to me but merely asked me to repeat information that had already been given out three times. Then, after waiting 20 minutes, the operator passed me into another operator who told me they were busy. I had to ask her to speak up as I could not hear her due to the laughter and shouting which could be heard at her end. my money was taken within seconds but five days later still no Documents and I could not get into online programme. The operator said it was pending and could not tell me why, when I would get the documents or if I even WAS insured with them. Why I wanted to change my car insurance to More Than after this i don't know! Hopefully,the complaints Dept has dealt with this...time will tell!!!!!!
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Posted 6 years ago
Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your policy reference and contact number, we would be happy to investigate the concerns that you have. Thanks, Emma at MORE TH>N.
Posted 6 years ago
Efficient
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Posted 6 years ago
I had to takeout a new policy to get a better price. Ridiculous.
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Posted 6 years ago
£100 cheaper than Swinton for the same policy and smaller excess!
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Posted 6 years ago
Very pleased with the help and support I recieved when sorting out my home insurance
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Posted 6 years ago
Constant problems with this company and their “technical issues”
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Posted 6 years ago
Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your policy reference and contact number, we would be happy to investigate any concerns that you have. Thanks, Emma at MORE TH>N.
Posted 6 years ago
Excellent
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Posted 6 years ago
😀
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Posted 6 years ago
MORE TH>N is rated 4.2 based on 1,512 reviews