MORE TH>N Reviews

Name: MORE TH>N
Rating: 4.15

4.2 Rating 1,512 Reviews

81 %

of reviewers recommend MORE TH>N

Company Reviews

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Metrics

4.2

Based on 1,512 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MORE TH>N 1 star review on 16th April 2021

Adam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I took a while to identify I wanted both building & contents cover but once resolved it was dealt with swiftly & efficiently”

Helpful Report

Posted 6 years ago

“Very helpful, clear, easy to use.”

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Posted 6 years ago

“I applied on line. Really easy to do and a very quick response.”

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Posted 6 years ago

“The sign up process was easy enough and all information was easy to follow.”

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Posted 6 years ago

“I’m still waiting for the policy to come through the post. As I only have a 14 day cooling off policy this is a concern as I set up the policy 8 days ago”

Helpful Report

Posted 6 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com with your contact details and we will look into your concerns. Thanks, Emma at MORE TH>N.

Posted 6 years ago

“I was very happy talking to one of the staff . who i found very helpful.”

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Posted 6 years ago

“Was impressed by information given Also fully informed by young Lady of what my policy included. Id.Feel confident that I have got deal I wanted.”

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Posted 6 years ago

“Very helpful customer service - patient not hurried - competitive quotes received”

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Posted 6 years ago

“Unfortunately I waited 40 minutes on 2 occasions to speak to a person on the telephone as the online service was undergoing maintenance and was therefore not working. But when I finally got through the advisor was excellent even though it was her first day. She was so helpful and extremely polite.”

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Posted 6 years ago

“Great price ,easily set up very pleased .”

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Posted 6 years ago

“Got renewal for home insurance from More Th>n checked go compare and the quote for More Th>n was £200 cheaper for cover This is disgraceful I should not have to do this”

Helpful Report

Posted 6 years ago

Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com with your contact details and we will look into your concerns. Thanks, Emma at MORE TH>N.

Posted 6 years ago

“I am very pleased with the service I received when I phoned MORE TH>N for a quote for home and contents insurance. The price quoted was very very good and the young lady I spoke to on the phone explained everything to me perfectly.”

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Posted 6 years ago

“Delt with very quickly thank you”

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Posted 6 years ago

“I renewed a previously cancelled policy as the replacement policy was not what I wanted. Chris explained everything to me and I was more than happy to renew with MoreTh^n. Thanks to Chris.”

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Posted 6 years ago

“I already had a policy with Morethan and was offered a renewal but with a considerable increase in premium. I went on line and found the same policy for a much lower figure. However, when I phoned the company to suggest that they give me the lower on line premium, they refused with the only excuse that they couldn't do it. All they could do was offer me a £10 reduction as a goodwill gesture. Two questions: why could they not offer me the online price; and why did they not offer me the goodwill reduction when they invited me to renew the existing policy?! As the insurance cover met my needs, I cancelled my existing policy and bought the new online policy with a saving of nearly £40. Had I not been able to do this, I would have given them a very poor rating.”

Helpful Report

Posted 6 years ago

“AA”

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Posted 6 years ago

“My daughter helped me and it was fairly quick and easy”

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Posted 6 years ago

“Excellent price and cover just have to wait until next year now to see if price remains competitive”

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Posted 6 years ago

“I think the company is really good, this is the first time I have ever had a reduction of £100 on car insurance, so I enquired about home insurance and I got mine for half of my renewal quote. Highly recommend.”

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Posted 6 years ago

“Simple easy to complete the form on line.”

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Posted 6 years ago

MORE TH>N is rated 4.2 based on 1,512 reviews