MORE TH>N Reviews

Name: MORE TH>N
Rating: 4.15

4.2 Rating 1,512 Reviews

81 %

of reviewers recommend MORE TH>N

Company Reviews

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Metrics

4.2

Based on 1,512 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MORE TH>N 1 star review on 16th April 2021

Adam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the first car insurance I have had and had no problems with them at all.”

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Posted 6 years ago

“Dreadful website / customer services: spent ages on the telephone waiting to be connected to a representative. Sent correspondence and emails; eventually given a direct number where someone looked into the issue and promised to arrange a refund for money that More Than took without reason... Surprise surprise still waiting for that refund !”

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Posted 6 years ago

“Very good”

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Posted 6 years ago

“The website kept crashing and then payments went through twice Nightmare to sort out”

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Posted 6 years ago

“Really dissappointing customer service. I was on hold for over 30 mins. Got no apology and was then hung up on when they couldn’t put me through to the right person. Such a shame.”

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Posted 6 years ago

“Quick and easy to buy. Haven’t had to make a claim so cannot comment on that but happy so far.”

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Posted 6 years ago

“Sorted online. Perfectly fine. Cheapest quote.”

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Posted 6 years ago

“Excellent service! Thank you.”

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Posted 6 years ago

“A few issues buying Home Insurance on-line, as restricted on the information you can view. Need to get their systems upgraded quickly. Everything else went relatively smoothly.”

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Posted 6 years ago

“Very easy to use website”

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Posted 6 years ago

“Booked via internet easy to do and excellent price”

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Posted 6 years ago

“Although I have been with MoreThan for 3 terms. Price is always increasing but still best in the market. The reason I am giving 2 stars is because the South African call centre is awful and they don’t know how to speak to customer. They also promised me to write back to me with my NCB with the full years (not 9 plus years)- not heard since and to speak to someone every time I rang it took over 30mins to answer. Awful customer experience in this day and age.”

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Posted 6 years ago

“More Than were very helpful with a friendly, efficient service.”

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Posted 6 years ago

“Good value and simple process from start to finish.”

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Posted 6 years ago

“I cancelled my insurance in the end and went elsewhere as I kept being passed back and forth between customer service and sales just to correct the start date!”

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Posted 6 years ago

“Not at all happy as their computer glitch spoiilt my day for picking up my new car”

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Posted 6 years ago

“The MoreThan agent was very friendly, clear and helpful. I was pleased to have my vehicle(s) insured with MoreThan. I have over the years received very good service with the company. However, this time I felt the premium was way higher than previous years, probably something like 30% higher, which I did not think was fair at all knowing that I have been a loyal customer and insurer with MoreThan for several years - I was disappointed.”

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Posted 6 years ago

“Have not been with them long but all seems good so far no complaints.”

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Posted 6 years ago

“Good cover at a great price!”

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Posted 6 years ago

“Great price! .Extremely quick hassel free service. All the information was very clear and the online portal is also easy to use and im very happy .”

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Posted 6 years ago

MORE TH>N is rated 4.2 based on 1,512 reviews