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MORE TH>N Reviews

4.2 Rating 1,512 Reviews
81 %
of reviewers recommend MORE TH>N
4.2
Based on 1,512 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 72%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Very easy to find the right product and good online support.
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Posted 6 years ago
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Posted 6 years ago
The online process was easy but when the documents were sent they were wrong, I couldn't amend them on line so had to phone up, after waiting 20mins to get through the person on the phone dealt with it quickly and informed me my documents would be sent over within 48hrs, they weren't, I then emailed a complaint and the documents were rectified.
Helpful Report
Posted 6 years ago
Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your policy reference and contact number, we would be happy to investigate any concerns that you have. Thanks, Emma at MORE TH>N.
Posted 6 years ago
Lies, swearing, 7 days of no proof that I'm. Covered and still no documents weeks later. Not happy with service at all.
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Posted 6 years ago
Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your policy reference and contact number, we would be happy to investigate any concerns that you have. Thanks, Emma at MORE TH>N.
Posted 6 years ago
Apart from the very helpful lady that finally resolved the problems I was having with the website, which crashed and despite previous telephone re-assurances a double payment was taken from my account arising from two previous calls. My overall impression of the service was poor. I am also not convinced that your website works well, still crashes and buffers. Final point is that it would be helpful if all telephone contacts were included on the insurance paperwork, I had to go back onto your website to find the breakdown contact number.
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Posted 6 years ago
very happy
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Posted 6 years ago
Did my car insurance and paid for it on line, had to ring up as no conformation or acknolagement of my taking and paying for the car insurance. When ringing up there was no conformation of my insurance or payment, had to go thought details of payment to verify. Was told that the insurance had not been prosesed, that they will send me conformation by email within 24 hours to which I didn’t receive. Had to ring again on the insurance due date as wasn’t sure if I was insured or not, ask for the insurance policy to be emailed so I had it. Paper policy followed. Not happy, don’t think I’ll renew with More th>n
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Posted 6 years ago
Very easy to arrange online I have got the same car insurance with more than and a whole lot cheaper it's good to shop around thanks to more than.
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Posted 6 years ago
Hi Product is fine. Could not use web login due to your technical problems. Had to wait over 40min on phone.
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Posted 6 years ago
Excellent!
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Posted 6 years ago
The lady was very helpful and professional and more importantly the price was better than competitors
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Posted 6 years ago
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Posted 6 years ago
Very good service and competitive quote all in excellant
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Posted 6 years ago
Very quick response to my query
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Posted 6 years ago
Clear easy to follow Web process, with great pricing. I've found some of the more "cheaper" companies a little intimidating. Nice to find companies that are still straight forward. Thank you.
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Posted 6 years ago
Called them up, only to be on hold for over 25 minutes. Can’t access my account online, just get a loading screen, so difficult to get information. Guy who finally answered finally was very helpful though.
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Posted 6 years ago
Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your policy reference and contact number, we would be happy to investigate any concerns that you have. Thanks, Emma at MORE TH>N.
Posted 6 years ago
Nice and easy, everything simple...
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Posted 6 years ago
Very good service,£100 cheaper than everybody else.
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Posted 6 years ago
Had trouble obtaining car insurance cover note.
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Posted 6 years ago
They made it all so easy
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Posted 6 years ago
MORE TH>N is rated 4.2 based on 1,512 reviews