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MORE TH>N Reviews

4.2 Rating 1,512 Reviews
81 %
of reviewers recommend MORE TH>N
4.2
Based on 1,512 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 72%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Anonymous
Anonymous  // 01/01/2019
Easy transition. Good stuff!
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Posted 6 years ago
Excellent service, speedy & efficient. Well done 👍🏾
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Posted 6 years ago
Absolutely horrendous! Had to ring twice because a legal document had been produced with the wrong information on it and I still never received it in time for the policy start time! Then there’s the hour wait for someone to answer the phone!! DO NOT recommend - not even worth one star but can’t give any less
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Posted 6 years ago
Great price,Easy to buy online
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Posted 6 years ago
Recently dealt with RSA who underwrite More Than as a third party claimant and they were excellent to deal with - friendly and helpful. This, and the fact they were also one of the cheapest, is why I have now chosen to insure through More Than.
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Posted 6 years ago
Excellent price and service
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Posted 6 years ago
Brilliant over the phone customer service. My problem was solved quickly and efficiently.
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Posted 6 years ago
Excellent service would always high recommend!
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Posted 6 years ago
Very efficient 🌟
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Posted 6 years ago
Hassle free
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Posted 6 years ago
Quick and easy to get Pet Insurance online
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Posted 6 years ago
Really good quality for what you pay for
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Posted 6 years ago
Prompt service, well priced, easy to use!
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Posted 6 years ago
My insurance was initially cancelled as they did not receive my NCD even though I had proof that I had sent it twice. I tried to call on Saturday only to find the department was open Mon-Fri. This caused a lot of stress as I was unable to drive my car. On the positive side they sorted out on Monday and got my insurance all set up again. My suggestion would be weekend opening hours and a bit more communication (perhaps by email or phone as well as letter) when asking for further information.
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Posted 6 years ago
Very helpful staff
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Posted 6 years ago
Fab service and more than happy with the price
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Posted 6 years ago
Great service
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Posted 6 years ago
have a look at the file and see what happened, cancelled my policy, debited my account £900 numerous phone calls, on hold for 30 mins each time, over an hour on the phone.
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Posted 6 years ago
Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your policy reference and contact number, we would be happy to investigate any concerns that you have. Thanks, Emma at MORE TH>N.
Posted 6 years ago
Good service
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Posted 6 years ago
Very slow at putting you on mid communication very poor.
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Posted 6 years ago
Thank you for your review and feedback. Please e-mail us at trustpilot.reviews@uk.rsagroup.com including your policy reference and contact number, we would be happy to investigate any concerns that you have. Thanks, Emma at MORE TH>N.
Posted 6 years ago
MORE TH>N is rated 4.2 based on 1,512 reviews