“Lovely fine-detailed baby clothes. I live in the US (Chicago area), so when package did not arrive in generously allotted time, I emailed MORI. An agent promptly apologized and sent a new package which arrived quickly. I am delighted.”
“Lovely quality clothing and the bamboo fabric is so soft on my sons sensitive skin, the clothes are really worth the money. Delivery was quick and the website has regular offers for its customers. The only issue I've had is that for one of my orders I wanted to have it delivered to my address but I had previously had an order delivered to my partners address and it would not let me change the delivery address back to mine, I had ordered the 'ducky date' set and because the duck toy is bigger than the letter box I was worried no one would be in to receive the parcel. However he was at home so this was not a problem in the end. Other than that a fantastic website with great products which are amazing quality. Also it wasn't a problem for me but the blue clothing is a little less bright in person and doesn't quite look the same Colour ad it does in the pictures on the website”
“Great products with organic cotton! Love simple style and belegant look!! But I found next day you give a free blanket for first time buyers! I rather wanted to get that than discount.”
“I have just received the grey and white personalised baby towel and it is beautiful.....really soft and washes up well. The personalised name embroidery is great too. It was delivered in a lovely box wrapped in tissue paper, just perfect for a gift. Well done Mori, I will be recommending your beautiful merchandise.”
“What a Turn Around 5* Service!
#GreatCustomerService#Zoe&#Olivia :-)
I want to mention how well Zoe, Olivia & the management at Mori have done in turning round a issue I had with my whole experience as a new customer.
If you scroll through the comments on facebook you will see my 'rant' so no need to repeat.
So often we are easy to complain however never seem to share our comments when it is put right or a great service is received.
Well I for one am truly astounded by the turn around Mori has done for me. Olivia, Zoe & the management team at Mori have gone well out of their way not to only retain my custom but to ensure my whole experience has been what they wish to expect their customers to receive! I for one will certainly be a repeat customer and have already shouted out the Mori brand to friends and family!
Thank you so very much Mori & I cant wait for my lil-nephew to get his goodies from Santa”
“Really nice experience from the navigation on the website, and the purchase process, always up to date with all the delivery status! And really nice and quality products. Thank you.”
“Such good quality items, the organic cotton is so soft on the little ones skin, she loves it. The blanket is also her favourite now. I think we won't be able to pride it from her - may need two so we can actually wash them!”
“I love Mori, nice quality and designs.
Unfortunately my last order was very delayed, and didn't fit my baby anymore.
I love shopping here but need to make sure that I will get the products on time.”
“My parcel arrived beautifully packaged, the star blanket and wooden toy are extremely well made, sadly I ordered the wrong colour so had to post back but the service team where very helpful. I would use them again and recommend this company”
“I had to email with a query and Staciah responded within an hour - excellent customer service.
The starter kit is excellent value for money and I cannot express how soft the products are - i only wish they came in my size! Fabulous clothing, towel and sleeping bags - cannot recommend highly enough - thank you.”
