“Just like to say that the customer service manager Jason is a credit to the High Wycombe store. Unfortunately I had to return an item to the store which I explained online using the contact form. Jason telephoned me the same day to get the problem resolved. A credit employee to Morrisons.”
“I am extremely disappointed with Morrisons at Brentford Waterside, TW8, due to the excessive noise coming from their industrial fans, which run 24/7 without any break. The noise is unbearably loud, making it impossible to sleep or enjoy any peace at home.
Despite multiple complaints, Morrisons has failed to resolve this issue. They acknowledge the problem internally but refuse to take real action. Their response has been slow and dismissive, showing no concern for the residents suffering due to their negligence.
In addition to the noise, foul smells are also coming from the back of the store, further affecting our quality of life.
I strongly urge Morrisons to take responsibility and fix this ongoing problem. Until then, I do not recommend this store to anyone living nearby. Terrible customer service and lack of accountability!”
“I purchased Yogurt from your Patrick Store last Friday which was 4 days out of date which is disgraceful. I complained to y
The store who offered me a £2 voucher which wouldn’t even cover the purchase price. I pointed this out to them. I was then offered a refund if I go back to this store I informed them this store is 45 minutes from my home and as an alternative could they not offer me a gift voucher for my local store which is 5 minutes away but they said this was impossible. Very bad customer service I will no longer be shopping in any Morrisons store in future.”
“I have had 2 refunds successfully processed without any interaction within 24 hours if you deal with them via Amazon might slow down the process of a refund”
“SHAME ON MORRISONS
It is sad to note that 15 months on since the PALESTINIANS GENOCIDE started and morrisons is still sourcing Israeli products. A state which has been designated APARTHEID STATE by HUMAN RIGHTS WATCH and AMNESTY INTERNATIONAL. UN has declared that Israel is committing Palestinian Genocide and INTERNATIONAL CRIMINAL COURT has issued INTERNATIONAL ARREST WARRANTS for israeli PM Natanyahu and his government, who have conducted a reign of terror on Palestinian civilians resulting in the loss of 50,000 plus innocent lives, mainly women and children, millions displaced and a systematic destruction of their homes, livelihoods and infrastructure.
I take issue with morrisons and, its simple, why are we as customers made to buy products made and grown from the occupied Palestinians lands.
Morrisons is irresposible and worse complicit in the PALESTINIAN GENOCIDE by the very fact that it's aiding and abetting a GENOCIDAL APARTHIED STATE and placing products on British table from UN recognised Occupied Palestinians lands.
I say NO to Israeli products and demand morrisons stop exposing unsuspecting British consumers to unethically sourced blood products from a GENOCIDAL APARTHIED REGIME.”
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“Dreadful service, 2 late deliveries, missed items and no phone calls to advise of late deliveries, then when I requested transcripts of phone calls I was informed I was not allowed to have them, really?”
“Had a Christmas order which wasn't delivered on the arranged day or the next day but they took the money. Surely this is theft! After11 days and 2 phonecalls they have now processed a refund but say it will take up to 10 days to reach my bank account! Why?
Seriously disillusioned with what I thought was a good store.”
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“A computer glitch erased my order and click and collect slot for today. I would like to thank Nikki and Trevor at Bescot for sorting it out and being absolutely magnificent They couldn't have been any more helpful Merry Christmas xx”
“Went into Morrisons in clactonn into the restaurant, everything was dirty floors tables, cutlery everything do not recommend eating at this restaurant”
“I bought 3 boxes of milk tray which were placed on 3 shelves each shelf contained boxes of chocolates on each shelf and were labeled at £2 50 with more card and these were placed at the end of the isle on 3 tier shelf after checking my bill I noticed I had been charged just under £4 taking it up with a store manager she said it was a mistake the £2. 50 price But I noticed how many people picked up these chocolates and how many would have checked their bill I did get my money back and the chocolates but I was made to feel I was wrong on pointing this mistake out A Mistake at a local Big Store which should not happened it would have been good if the store manager and assistant at the desk would have been more pleasant instead of making me feel I was in the wrong by pointing the mistake out check your bills after paying while in the store”
“I booked slot 7:30 to 8:30 one hour slot but 11:00 I didn’t receive any delivery up vey bad experience with Morrisons next time I’ll prefer to go to ASDA or Sainsbury’s these are better then Morrisons I recommend to others not go with Morrisons”
“We were overcharged at Morrison Daily Belle Vue. After 8 pm, we came there to get some discounted items (pastries) but the Indian staff said nothing about the total payment, she just scanned and typed and waited for us to pay. Bad customer service though.”
“Fraudulently said I collected my order when I didn't. After waiting 15 minutes after the collection time I went in store and told them I couldn't wait any longer. They rang through to them and said he's bringing it out now so I went back to the click and collect and waiting another 15 minutes and nobody came. I went back to customer services and told them I couldn't wait any longer. Later in the day i received an email receipt for my 'collected' order! I rang customer services and they contacted the store who said they kept the order in case I wanted to go back. I said they know I couldn't because I was going to work so they said they would refund the order and issue a £20 voucher and that I would receive the voucher via email and the refund confirmation. I received the voucher but not the refund conformation so I contacted them again the following day via email and was advised the order was delivered (it wasn't a delivery order) and that they would issue a £5 voucher but not a refund. Clearly Deborah didn't contact the store otherwise she would have been told by them that I didn't get the order so I contacted head office again on the phone and was advised that Tara in store had confirmed to them that she would cancel the order and that I would receive an email confirming the refund and that they would send me a £6 voucher! I still haven't received the refund but so far have £31 in vouchers when I don't ever want to shop at Morrisons again!”
