“I walked into the Morrison's store today in Welwyn Garden City. What a wonderful plàce. Very clean, staff that are so kind and helpful. Food quick and hot. Shelves really well stocked and fab prices. It is a really lovely experiences. Thank you Morrisons. Well done.”
“I bought “The Best” Belgian chocolate and raspberry cheesecake and had to write a review, it’s the most disgusting thing with chocolate I have ever tasted and wonder who decided to put the best on there and how you can justify charging £2, when you defrost it the top separates from base and where are the raspberries? Worse dessert ever feel ripped off!”
“Bought Morrison's own make so up maker. Big mistake. Tried making minestrone. After 25 minutes veg still hard. Another 25 minutes and same thing. Also liquid was tepid. Finally decanted it into to pot and got a result. Taking it back today.”
“Over the last Five months I have bought potatoes (fresh). Really every time I've bought them, they are spilt, smelling and all look seriously battered.
People like myself are on a budget, so I decided to buy piper potatoes because they are on offer £2.00. Looked good but when I opened the bag🤮”
“I had an awful experience today! There were long queues at the cashiers at the Camden branch. Finally I was next, behind a lady with one trolley. However her family/friends materialised and started dividing the goods up into several lots. Instead of waiting for only one customer to finish and pay, there were 4 and it took at least another 20 minutes as each was cashing in vouchers. It was just plain rude. The cashier said he could do nothing and the manager Susanna was equally dismissive and unhelpful. I will not be returning.”
“Arrived in time, full complete order, amazingly helpful delivery driver and a free ginger bread man cookie! Plus the buy bag back scheme is an amazing idea! Definitely ordering from them from now on!”
“I mislaid my purse when I was shopping at Morrison’s Morton Park, Darlington this morning. The Customer Services lady, Mandy was so helpful. I’d been back to the store to inform them about my purse and had gone back upstairs to the course I was attending. Mandy remembered this and came to find me. This was really more than she needed to do as she realised how distressed I would be at having to inform the police etc
I would like to commend Mandy and the store on being so helpful.”
“Becoming more expensive than Waitrose and the quality of the food definitely doesn't warrant that. Such drastic price increases regularly! Broccoli up .28, soft cheese up .10 and on and on...rude, unhelpful Customer Service. Your social media team is an absolute joke. If they deign to respond to your inquiry they are rude. Lot's of out of date items on the shelves. Basic items constantly out of stock. Today the freezer was dripping wet, dirty water all over the food in the freezer case and the food felt soft too. It clearly wasn't working well enough to keep the frozen food frozen! The fruit and veg? If there isn't moldy, rotten fruit in the package then your potatoes are all bruised black and unusable ; or the "pre washed" salad has little guests in it. I have always shopped here. 12 years since I moved to this country from the USA. It saddens me to have these complaints and to say that I'll be shopping at Tesco despite Morrisons being a walk away and Tesco being almost 2 miles away. I can't afford your shop or the wasted food I am never compensated for because of the quality of your produce and your negligent, rude Customer Service team. You need to sort yourselves out!”
“The prices are constantly increasing. The stock is always low or out for the most basic of items. I have purchased out of date items on multiple occasions and when you contact customer service they either tell you they can't help you or never respond to your query. Getting pretty tired of it.”
“Rubbish supermarket, put an order in only to have it cancelled no warning, left me in a real hole. Customer service unhelpful, sounding as if the person on the other end of the phone was eating or else he had loose false teeth ready to fall out of his mouth.
Only one star given , even that is not deserved. Need a good shake up the nether regions.”
“Food had 2 days date on.bread,fruit,veg,meats. Wont be using again. Was really good first 3 deliveries but alot of food was wasted. Wasnt welk enough to go to the shop so paid £4 delivery. Food was delivered on a friday. Will be going elsewhere for online shop.”
“£30 a year for off peak deliveries. Always on time, hardly any substitutes, those that are substituted are relevant and sell by / use by dates are valid.”
“Morrisons Cardiff Bay, I have been using this branch for a long time, several years, but I'm sorry to say after this morning it will be the last time, before Christmas I thought the store was getting very sloppy in its stocking of shelves, many of them were empty or only had one or two items on, the store itself was in need of a good clean, this morning there were no bags for fresh fruit and vedge at all, none, many of the shelves were empty, a lot of thr freezer space was empty, no cream at all, and the shelves them selfs were disgusting, they could all do with a good clean, as close as it is to my house, I WILl NOT be using this branch of Morrisons again”
“Delivery driver miserable. Moaned about stairs but if he'd had decent verbal communication skills i would happily have met him at the roadside. If you dont like your job its not the customers fault.”
“I agree. This company are slipping more and more self service checkouts into their stores. If they had their way they would all be like it. Think of the money they would save on wages. People should not use them anyway. For every one of those awful things someone is out of a job. Not only that but you don't even get a discount for using them. We should as they are not paying wages to the self service checkout. DON'T USE THEM PEOPLE.”
“Firstly, terrible smell! A bit off putting and not the best first impression. Then got stuck with self service till and the member of staff on duty was not the best in customer service, leaving me feeling as if i was nothing but a inconvenience.
Resulting in me leaving very frustrated and annoyed....not the best way to start my weekend.”
