“I was barged past by a large female member of staff so went to the manager to raise a concern.
Result I was banned for "threatening behaviour". The mind boggles, still no great loss.”
“Terrible customer service.
Paid a premium for a delivery slot this morning. Driver showed up 20 minutes late. No phone call to say they were running late. When I questioned why she wasn't on time, she laughed and smirked as if she was enjoying being late.
Then she refused to complete the delivery and she left without completing the delivery.
Complained to Morrison Customer service and they suggested a new delivery date in 3 days time. What a terrible joke!
My suggestion.......AVOID MORRISON's”
“Delivery women was 20 minutes late despite having to pay a premium for a delivery slot in the morning. Instead of phoning to say she was running late, she just laughed at being late and about how it left me late for work.
She got annoyed about being questioned about being late and responded "if you don't want the deliver you can arrange to have it delivered some other time" then she left WITHOUT completing delivery.
I rang customer services and they said they wouldn't be able to get a new delivery out for 3 more days. What a terrible joke!”
“Just had to write and say about the morrisons mini traditional pasties ... used to be to die for ... just had three and every one was full of gristle !! .. very poor Morrisons ... I would of expected better , your not the cheapest supermarket by a long way ... be careful not to take customer loyalty for granted ...”
“Visited the cafe! Two items on menu not available ! Didn't inform us until one meal had been eaten ! Tables coverd in dirty plates with a lot of wasted food on them !whole place looked grubby, windows dirty, too hot ? No air con”
“I regularly shop at Morrison's Leamington spa with no problems. Last 2 days we have visited early to get the salmon offer advertised. No salmon delivered on both days. We did a big shop yesterday and when we went to till at 8.10 no checkouts were open. So we had to put all our shopping through the self service part which took us ages. Nobody was on this part to help us either. Very dissapointed with lack of staff at this time of morning. Why advertise special offers if you can't get them?”
“I regularly shop at Morrison’s in hadleigh in Essex
and i am often amazed and appalled by the amount of food products left on the floor by staff and boxes left in the aisles.
Seems to be getting worse the last few weeks”
“Just done a massive shop in Strood on a sunny Sunday...acres of empty shelves...no coleslaw, no black sacks...water all over the floor by freezers, milk spillages on shelves. No one at customer services to complain to hence this online review. Keep saying I won't shop there for various reasons but this really is the last time!!! There's a small Tesco round the corner so will go there instead.”
“Just asked for half a dozen of money bags to save me going to bank which is out my way,girl offered me one I said is that all you have girl said that's all I can give you what a joke so as you can imagine I told her politely what to do with it rose”
“I was told by two staff today that this dreadful company have stopped supplying those plastic bags designed for flowers. I spend a lot on flowers and it is not at all nice to have to put wet bottomed flowers into your bag. Off to Asda for them now.”
“I made an order online with morrisons and payed everything fine. I received a text telling me that today there was nothing missing from my order. I receive the order, I put the things away and say hang on I did order some other stuff. I take the the bill it is £20 cheaper than expected. there is definitely something wrong. after i was indeed missing a few items. I contact them with a copy of the email they sent contenting my order. they refused to admit that they forget to send the items and even said it wasn't ordered even with the proof of it. this the worst customer services I ever seen in my life. I will never used their services ever again and I don't recommend anybody to use them.”
“I went to Morrison at Rugeley to the canteen. I simply wanted a cup of tea. The staff avoided eye cotact looking above and around me. I ahemed and asked for a cuppa only to be presented with an empty tea container with a tea bag in it and was directed to a hot water container and had to make it myself. I did not ask for a cake as my baking skill were not that good. What an apalling way to treat customers. If management would like to discuss this matter with me come to my home and I will make them a tea personally.”
“I have always shopped at Morisons but alas I am housebound now.. It is the easiest thing to go on line to Morrisons & put in my order. They are so helpful. Prompt delivery , Polite Friendly Drivers, Good quality goods at most acceptable prices Masses to choose from.
Joan”
“I have always shopped at Morrisons Consett for year. But in the last year. I find there fruit and veg to be of poor quality. Empty spaces every where on the shelves
So I can't always complete my shopping and the Staff just don't appear to want to help that is if you can actually find a member of staff when you need one. And why for heaven's sake do they all look So miserable”
“I am a loyal customer to Morrison’s Wetherby. I bought two Sirlion joints - from the same cut. The meat was inedible, grey and tough. Even my teenage boys wouldn’t eat it! So I took it back to Morrison’s today the full joint. I asked for the store manager, who was BRIAN. He simply said put you name and number down and we will get it tested. Like I am happy about bringing s joint of beef back and have loads of time to do this! I had two Sunday family meals without any meat and had to even take the meat back to the store.
Brian did not even provide an apology, and made me feel like I was lying about the meat - he should have tried it, clearly this is stressed meat. I did not do my usual shop at Morrison’s today, so Brian you lost business there. I went to Andrews the butcher in Wetherby and Aldi in Wetherby. Probably cost the same amount. Morrison has lost a loyal customer and I will not be returning. It could have been different had the store manager approached the situation differently.”
“I want to thank Peter in green grocery for his help today. Nothing was too much trouble he even bought my stuff to the car. Thank you. Lake store 361”
