“I would normally shop at another supermarket, but morrisons at Lockwood was nearer for me and I needed something quickly. I have to say next time I will do the extra couple of miles. My list.... Burgen bread, femfresh wipes, pack of small tins slimline tonic water, lamb mince, warburtons 50/50 bread, deli manchego cheese and some cooked meats. For such a large supermarket I was amazed to see how poorly stocked it seems to be. Maybe I was having a bad day.... Burgen Bread no one had ever heard of but I find it everywhere else, only Andrex items stocked, only hovis 50/50 which I don't like, any cheddar, Cheshire, Leicester and other hard cheeses you might want but specialist forget it. The meats were dry and limited. Tonic had run out. Oh and 3 packs only of lamb mince in a sea of beef mince and products, even in the lamb section. Took me ages to find it then I had no choice but morrisons own. Come on guys.... It's not that hard... I won't be going back.”
“Worthing branch 8.10 am 05/10/15
I have shopped here almost every week day for approx. 2 years and have found certain members of staff to be very friendly. However in the past week on 3 separate occasions I have noticed I have been charged more at the till than the products price showed on the shelf. On one occasion by £4! Once, ok errors happen, but 3 times in a week shows a total lack of care and suggests management do not have a handle on this issue or do not see it as important. I wonder now how many times I have been overcharged. To bring this to a head today there wasn't a single fresh loaf or roll on offer 10 minutes after the opening of the store - totally unacceptable. I tried to complain but could see I wasn't going to get anywhere so instead I shall not be returning. If I cannot trust this store to get their pricing correct I shall shop elsewhere in future. I would suggest the future is not bright for Morrison's. If you do shop there check your bill every time.”
“Fantastic cafe at Newark on Trent the staff are all lovely, We live in mablethorpe but we travel down once a fortnight to see the family wouldn't go anywhere else. I would like to say a big thank you to all the girls in the cafe especially Donna and Charlotte and Christine the place wouldn't be the same without them”
“i went to the maidstone store today and pat on produce was very helpful and helped me with my shopping and a few items i couldn't find he took the time to help me find them. great service! will be coming back again”
“I visited Morrisons in Wrexham very friendly staff , i visit the freah cooked meat counter on a regular basis, and a lovely lady called Angharad is always helpful nothing is too much trouble for her, well done”
“We go to morrisons in totton and always que to go through the checkout with Bob. An older gentleman with a wonderful sense of humour,good customer interaction and extremely helpful. Even above and beyond at times . Nothing is too much for him. It is lovely to go shopping and see somebody that you look forward to seeing . As a female,I have noticed that he makes a point of handing female bits and pieces such as make up,hair accessories etc to me so that I know where they are. Very useful with small items like this that can get mislaid. Also,it's lovely to see older people working in stores as their communication skills are far better and attitudes are far better . They find time for people that youngsters rarely have.”
“Very disappointed! We have just returned from a visit to Morrison's Westcroft, Milton Keynes.We went to the 10 items or less till,a lady behind us who was at least 80 started to unpack her basket, when she had half of it unpacked the woman on the till told her "sorry love,10 items or less" now I understand that till helps people with less items to get in and out quicker and is a great idea as I detest the self scanners, however there was no one in the queue behind this lady,the woman on the till said she felt bad but she would get in trouble. I would hate to think your staff training didn't include a little bit of leeway but then again I suppose you can't train someone to have compassion and common sense.”
“Morrissons Dereham norfolk. False management no care for staff. Many products priced up wrong. Main manager a hypocrit.
I see big bosses raking it in. Cut backs dont harm them but other staff yes.
when they put savoury pastries pasties etc on offer 90% are cremated.
shelves not stacked fully read made salads hardly any main ingredients.
Floor dirty.
It goes on and on. I shopped there always. Now I've banned myself. Even had a manager ask me to write a good review for the morrissons in Dereham.
Go to lidl now. Staff helpful cjheaper cleaner. And aldi opening up soon. Morrissons will struggle big time.”
“Would highly recommend shopping online delivery with Morrisons. Great communication (i.e texts regarding delivery confirmation and updates) they also provide a system where you recycle your plastic bags by handing them back to the driver after each delivery (this may be the case with other supermarkets but not been made as clear!??!) I live in the Stockport area and staff all seem very friendly! love Morrisons will def be sticking with them to do my online shopping in future- by far the best experience I've had over any other supermarket.”
“Morrisons Doxford Park Have complained for nearly 3 years at this store for out of date gluten free items on shelf!! Have complained to store and head office and told to shop elsewhere!!!!!!!!! Today charge £1 for potatoes which shelf price say 67p!!!!!!! When I checked receipt thankfully before I left store had been charged for 2 saving stamps which I don't collect and had to queue 10 minutes at customer service for refund!!!!!!!”
“First time getting shopping delivered with morrisons I was very impressed, they text the day before say if I want make any changes I could on the morning of the date I was getting it delivered they txt tell me the drivers name and registration number of.the van coming. When the driver arrived he was welcoming and friendly, the bags were all in labelled bags with frozen, fridge and cupboard so was alot easier put away. He went through the print off which is in the different areas they put the use by dates on and your savings made. When unpacking they had put a lovely gingerbread as a welcome gift”
“Went for breakfast at the Dumfries store, waited ages, it was delivered by a guy in his 50's I would say, who never said a word and practically threw the plates on the table, gave small one to partner and large one to me but more or less in the middle of the table!! It was then so cold we couldn't eat it!!!! Also when getting a tray, they were all piled up but all dirty!!!! Would never go back, disgraceful”
“Excellent delivery by Morrisons. Every item present and correct. Good value. Delivery man brought everything into my kitchen with a smile. Uses same set up as Ocado but miles cheaper!”
“I was struggling loading my car with shopping, when a woman who works at the store had finished for the day and was heading to car, stopped and put my shopping in boot then insisted on taking trolley back to the bay for me, her name was Tracy.”
“Was shopping in Morecambe had quite a few things in basket Rachel on checkouts said she would wait until I had loaded everything onto belt, she offered to pack for me, such a welcoming lady, smiling and chatting all the time. Then went to customer service to buy a lottery ticket I was served by Christine who is always very friendly. Love this shop.”
“Morecambe morrisons is my local store, it was lovely to see Doug general manager cycling in the foyer raising money for charity, he is so friendly, the staff at the store are always so so helpful can't do enough for customers. Keep it up.”
“I was in Morecambe store shopping, I ordered some flowers from a lovely lady named Sharon she made me a beautiful bouquet, i found the staff to be very helpful, one checkout manager called Nicky was very helpful when an item I had would not scan. Lovely helpful people, enjoyed shopping”
“I was very impressed with the manager Neil at the Grays Store.His Customer service was excellent and a fab smile too.I was also very happy with the service that Teresa gave me too.Neil and Teresa were both very helpful .Thank you.Carol from Grays.”
