“Love this supermarket staff always great go beyond they're call of duty , place is spotless they're right up there if not better than marks & spencer's , more choice's , keep up the good work .”
“Christmas order from Morrisons, what a joke, never again, sell by dates 26th Dec, no gammon, pre ordered in Nov, still didn't get the full order, disorganised chaos. Would have rated 0 but that wasn't an option.”
“Went to collect my Christmas order from Morrison's Cardonald what a nightmare. I should have known as I didn't receive my promised email on confirmation of my order and when trying to call the number quoted on my leaflet got a dead line. My order was wrong and I had to remember from memory what I had ordered. When discussing the poor service with the manager he advised me that they didn't have enough stock all the orders. So why have a food ordering service Morrison's. He took no ownership of my complaint what so the Bourbon Gammon for 6 would only do 2 people.”
“Pre ordered Christmas turkey, trimmings and vegetables for collection from the Rhyl store on 23rd December. No vegetables or trimmings and a bird with a best before date of 26th December. Fortunately I have other supermarkets locally who could provide. Thank you and goodbye Morrisons you've lost my custom.”
“go Christmas shopping to stock up for Christmas and new year two days ago everything in my fridge is out of date most never got opened its a joke spend money and it's in the bin I'm never shopping in this store again”
“Pre ordered Christmas food to be collected in a 1/2 hour pre arranged time slot, 2nd year running a total disaster, never again, unorganised unhelpful and unstructured process to a very simple task which led to very long queues and angry customers, if you can't fulfill the the service don't offer it.”
“Unfortunately the staff that handle meat and fish on the raw counters in all Morrisons stores across the country do not wear gloves, work on surfaces that invite contamination between raw meat and fish (as a fish allergy sufferer this is an issue for me) and routinely spray their work surface (where they cut their meat) with chemicals in between serving customers. If disposable gloves and some simple foil or paper was used on counters, so many health and safety hazards would have been avoided. They openly discouraged me from shopping from their raw meat counter because they can't guarantee that the butcher washed their hands after handling fish. In fact, the manager stated that employees don't wash hands between serving customers, but only as often as they can or want. It's a shame Morrisons don't want to do more to keep their customers.”
“23 missing items from my home delivery and I have to wait 3 days to get them redelivered. Meanwhile my children and pets are left to stare, thanks alot Morrisons”
“Visited Morrisons store in Barry South Wales today Friday 18th November. On visiting the ladies toilet out of 3 toilets there was only 1 door. One of the toilets has been out of order for at least 4 weeks. There was patches of water in at least 4 aisles, and the codes for lobster and red cabbage were not even in the tills. Maybe the store could close overnight for these faults to be rectified.”
“I took my 91year old friend ordered fish and chips ordered yesterday for her shopping. She wanted us to eat in the cafe'. We ordered fish and chips and coffees. Service took for ever, chips almost cold and had been kept warm for hours, the peas were cold grey olive green and wrinkled. Had I been alone I would have complained bitterly. grahamgiblin.39@gmail.com.39@gmail.com”
“26.10.16 I clicked email from morrisons to "activate 5000 pts" on £40 shop(if shop before 31 oct over £40) points will be added within 72 hours of shop.
29.10.16 shopped spent £66.75 points balance on receipt shows 4700 (before today) + 330+200 (today) =5230 points
31.10.16 Internet customer service added 3000pts because missing items in my shop=should be 8230 points
1/2.11.16 email offer I activated should add 5000 points = 13230 points
13.11.16 shopping- I DIDN'T GET MY EXPECTED £10 IN VOUCHERS - was at baskets only till. Receipt shows 3230 (before today)+145 (today)=3375 points!!! WHERE'S MY £10?”
“Shopping at Morrison's Bilston store I wanted to buy one of the 'extra large' chickens advertised as a special buy, both on TV and on the shelf as weighing between 2.2 and 2.4 kg at a price of £5.
There were 17 of these chickens on sale, marked as 'extra large' but not one of them was over 1.8 kg (weight shown on the wrapping)
I could have bought a 'large' size chicken weighing more than this for £4.
The staff member I spoke to could not understand this at all and said they were the biggest ones they had in stock.
Surely this is against the trade description act!”
“I never write as i understand so much. i work in this i dustry but im so disappointed! I normally go to your branch in woodgreen but lately is just unbelievable... I can't find any products
Today no pinenuts, butternut squash aubergine, basil!...
And last week I went on Wednesday not even milk...
This is ridiculous... With so much competition you should be on top of the game as you are loosing sales and customers!”
“I went to the fireworks display to buy some sparklers at the Kettering road Morrisons in Northampton. A lady called Michelle served me. She didn't explain the products very well. She let people push in the cue. While i was inquiring, she started chit-chatting with another customer. She let me wait to one side and think what to choose and let another customer be served, which is fine. But then she didn't ask if i was ready after that customer and served the whole cue before getting back to me.”
