“Just visited the Whitefield store and would like to say the American lady who served us at the till was a refreshing change, she greeted us with a big smile and hello and was very chatty showing what customer service should be like she should be training staff up by giving that little bit extra brilliant đź‘Ź”
“Store in Eynesbury, St Neots, has a very lax attitude towards Post Office law. The litter that constantly surrounds the store is appalling and despite multiple requests nobody is taking responsibility for it.”
“Fresh looking fruit and veg. Great smell of baking. However, we HATE the self service checkout so we don't shop here except when there is nowhere else.”
“re:- Placement of Hydr8 5 liter Still Water Bottles on your "almost top" shelf
I have to leave a star but honestly there should be a negative option here, cos Morrisons really sucks - big time - talk about being downright dangerous to your patrons!
Morrisons Falside Road and Lonend both Paisley, Scotland, have their Hydr8 5 liter Still Water Bottles stored above head level. I'm 5' 6" and have to hunt for an assistant tall enough to lift them down for me. When I've asked why they are up so high up, out of my reach and not at ground level where I can get them, both stores told me the same thing, "they are instructed by Upper Management WHERE to stack and EXACTLY which shelves to stack the items on, they are not allowed to change that".
Apparently if I were to hurt myself trying to get the bottles and sue Morrisons, "it's only money to them".
Well Upper Management, NOT to me, I'm 71 and already have health issues and am following my Doctors instructions, which require me to drink a lot of STILL water, 4 liters a day, absolutely no carbonated drinks. I don't need additional injuries caused by your greed for money in placing heavy 5 liter bottles where it can cause me injury, in the hope I will purchase the more expensive "whatever" you want me to buy.
Every other supermarket Aldi, Asda, B&M, Co-op, Lidl and Tesco have their large 5 liter bottles on floor level.
What idiot came up with putting 5 liter bottles on the second top shelf, above head level? hmm probably some psychologist, with a degree, earning mega bucks. Try pointing out to the genius this isn't a bar of chocolate at the checkout till that you can easily lift. It's water, water is heavy, it can land on your head and hurt you.
Sure, I could drink tap water, in Scotland we have excellent drinking water, straight from the tap but I choose to buy it.”
“The main the Hasanids and MorrisonsCustomerSerVice 8O.53O8'O'O4OHusaynids, named after Hasan and Husayn, the eldest sons of Ali from his marriage to Fatima, the daughter of Muhammad. As the progeny of Muhammad”
“A good basic supermarket but as an elderly shopper I am really disappointed that they don't do ready meals for veggies.
There is only one Quorn tikka masala and that's it
I don't count lasagne as I find all pasta
Disgusting and never eat it.
Brecon where I live is particularly bad
They used to do rice meals, musheroom stroganoff , 5 bean stew.
What has happened to them?
There are more vegans and veggies than ever nowadays and Morrison's
Could not care less and completely ignores us.
I will take my custom to Wiltshire Farm where they consider us much more.”
“Morrisons Morley have appalling customer service, no manager could be found or contacted within 15 mins, and staff are rude. I am sure some staff are lovely but sadly not the ones I encounter. Really need to up your customer service game.”
“had a problem with an order. This was resolved in quick time by Phemelo a lovely lady who was patient efficient and kind. refreshing in these days. Thank you Phemelo.”
“I asked the butcher in Morrisons Bathgate Scotland if the ribs were ham he assured me yes they were
These are pork ribs tasteless and a waste of my money I am very disappointed cost was ÂŁ11.00. Time was 3.40 pm Saturday 27.07.24
Why was I lied to this is awful as I am allergic to pork ?”
“It didn’t make me “HAPPY “ , the queues were long. There wasn’t nearly enough staff on the shop floor. I searched it to ask for an item I couldn’t find (to NO AVAIL) simply no one there except for ladies on the tills. So l asked a member of staff working behind the cooked meats counter, simply because there wasn’t anyone else to ask! She was beyond helpful, came with me to search. I stupidly didn’t get her name, never-less l’d give her 5 stars!!! The shop ???? Perhaps not.”
“Happyno complaints apart from a few years ago driver awfull must have left?....had my usual delivery today good,friendly,helpfull carried up stairs too.cannot fault them having worked in retail i know how awfull customers can be....KEEP UP GOOD SERVICE MORRISON IN WORTHING..”
“Went in to Morrisons in Beaconsfield last week & was greeted by an awful food smell, went to go in today & decided not to, as the smell was so bad, like burnt food, have been using this shop for years, but can’t face it now, will walk up to Waitrose instead!”
“I am sick of been accosted every time I shop in leek morrisons by someone standing on the way out trying to sell or get me to part with my pension for some cause or another. In the month this has become nearly a daily thing.”
