“The cleaning teams are obviously not doing their jobs. Each of the checkouts I have visited are minging, rubbish in the footwells and the belts sticky. Today I saw a checkout worker having to clean her own area because the cleaning team once again had failed to do so.
Going on to the cafe. I rufuse to eat there any more because of the state of it, especially the trays and the area where the drinks are. I am appaled at the state of certain of the workers. I was there just mid morning and one man was obviously wearing an apron that was days old and was absolutely filthy. When I saw him I left the meal I had bought and walked out.”
“Fish and chips in cafe are the best in Lincoln. The price is a bargain. Have tried the expensive restaurants and the quality of the fish is nowhere near as good. Then I have bread and butter pudding and custard just like home made for £1. Absolutely delicious.”
“Terrible stores. Most fresh bread is past bb date and not priced down. Fresh fruit etc will not last long once home as it is not fresh in the first place Got this from someone in the trade, and not just myself. Most staff are ok, but I think they are past caring really. Regularly run out of carrier bags!!!!!!!!!! Watch out for the wrong prices on many items, you know, like the "out of stock" card being stuck in the wrong place. An old trick. Look out for items like cheese triangles priced at £1 for a box of eight but well over £2 for a double box of 16. Come on morrisons, clean your act up.”
“Missing match and more points customer services not bothered and constantly price on shelf often higher when scaned at tills.morrisons is very poor recently”
“I have always found the staff at my local branch of Morrisons extremely helpful, going and getting items if you can't find them and always going into the warehouse to check if they have an item if the shelf is empty. They advise of any special offers that they have going on and if they can see that I could save money they will tell me. If I've said that I want to cook a special meal they have even helped me with that. If I've happened to go into the shop late and it is close to the closing time (which I always strive to not do) they have never once made me feel guilty over it (which I do naturally feel guilty over) and have never once tried to rush me along. I've been in other supermarkets and 45 mins before closing there is a tannoy announcement to say the store is closing in 45 mins and to make your way to the tills with your purchases - this message is then repeated every 5 mins and does make you feel guilty and under pressure, just not so with Morrisons :)”
“The staff, most of them anyway, may very well be friendly. The store may very well be clean, but that's not why we go there is it. We go there to buy food, and in most cases the quality of fresh items in Morrisons is very bad, especially their fresh (unfresh) bread. See another review here somewhere. How true.”
“I've been using morrison online for over 2 years and for most of that they have provided an excellent service. Unfortunately the last few months their delivery times have been awful. Late nearly every week with the usual excuse...traffic.
Tonight I've just had a call to say my 7.30- 8.00pm order won't be with me till at least 10 if at all.
Not good enough. Reliability is really important to me as I now have to alter my plans for tonight again!
So sorry for the wonderful delivery drivers who have to take all the flack.
Such a shame to see a once excellent service deteriorate.”
“Did online shopping for my mum as I was unable to take her to store. Ordered 100 cigarettes and although she was charged for them she only got 20. Took 20 mins on phone to get a refund. Customer service lady was lovely but not the point. Did it to save time but will think twice before doing it again”
“shopping arrived on time,excellent driver was well mannered could see that i was incapacatated and was extremely helpful love shopping in my loc al shop and when i do a big shop i do use morrisons,the store is bright and airy friendly staff and always helpful”
“Bad company with too many out of stock items. Misleading offers and out of alignment price cards. This is an old trick and not always genuine. Bad fresh produce. Not a good experience. Okay of not too fussy I suppose. Greetings cards are not only a joke but very highly priced. Too much hassle to use self service!! Keep away from them.”
