Morrisons Reviews

“ I was then offered a refund if I go back to this store I informed them this store is 45 minutes from my home and as an alternative could they not offer me a gift voucher for my local store which is 5 minutes away but they said this was impossible. ”

“ Had a Christmas order which wasn't delivered on the arranged day or the next day but they took the money. Surely this is theft! After11 days and 2 phonecalls they have now processed a refund but say it will take up to 10 days to reach my bank account! Why? Seriously disillusioned with what I thought was a good store. ”

“ I said they know I couldn't because I was going to work so they said they would refund the order and issue a £20 voucher and that I would receive the voucher via email and the refund confirmation. ”

“ I had online pick up from Worthing store & I been store when I see size of product which not right so i told staff just refund order money he said just apply online refund I did on same day now is 2 months still not received refund on my bank account I had 5-10 call customer service said account team will contact regarding refund still nothing happened so fed up with it never again buy future they are big thief in country so please be careful ”

“ Avoid shopping online they charge you twice and they don't refund you ”

“ Ripped me off and didn’t deliver my £138 items for home shopping delivery. It’s been 2 weeks and no refund for goods that the driver didn’t deliver , il never shop with them again 😡 ”

“ I expected them to offer me a refund or replacement of the missing items, but they told me it would be subject to an ‘investigation’ and I would be contacted in 3 - 5 working days. ”

“ Having a cup of tea menwhile they make a refund in 7 days. ”

“ Unhappy very disapointing service took over 50 mins to contact customer service 3 time s damaged items missing items still no refund unacceptable service its a shame as many years ago was great shocking service from them customer services is even worse wont use or buy from Morrisons again aldi or lidle next time online shopping is awfull with Morrisons espeicelly when you spend 150 pounds on shopping a week for my family . ”

“ I had a grocery order from Morrisons and I didn’t get a refund from the substitutes I handed back to the driver when I checked my bank they hadn’t refunded the previous order. How many more times has this happened and people forget about it. I have now been on the phone for an hour now trying to speak to someone to get my refund. This is the last time I do an online shop with Morrisons. ”