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Morrisons Reviews

2.2 Rating 2,008 Reviews
C-
Happiness Grade
C-

Customer Service - Average

58.70%
Industry Average
Dreadful service, 2 late deliveries, missed items and no phone calls to advise of late deliveries, then when I requested transcripts of phone calls I was informed I was not allowed to have them, really?
posted 2 weeks ago - Jeff
We were overcharged at Morrison Daily Belle Vue. After 8 pm, we came there to get some discounted items (pastries) but the Indian staff said nothing about the total payment, she just scanned and typed and waited for us to pay. Bad customer service though.
posted 1 month ago - Linh
The shiFttiest of shiFty shiFte! Can do nothing right and dealing with customer service is like having a vomit shower while drinking diarhoea and getting a razor blade colonoscopy.
posted 1 month ago - Morrisons Victim
Yesterday's online home delivery service was shocking in many ways.
posted 2 months ago - Anonymous
I shop online and rarely get a full order and the customer service is poor.
posted 2 months ago - Peter Taylor
Customer service is rubbish.
posted 4 months ago - Anonymous
I love the Morrisons store by the telephone customer service is abysmal! The service is unfit for purpose,the staff are Kurt, unhelpful,lack knowledge and are unreliable don't waste your time talking to these Muppets on the phone!
posted 4 months ago - Carl Greene
my order was not delivered and i was not sent any notification as to why, very poor service.
posted 4 months ago - Christine
Fresh looking fruit and veg. Great smell of baking. However, we HATE the self service checkout so we don't shop here except when there is nowhere else.
posted 5 months ago - Anonymous
Non existing custoner service.
posted 5 months ago - Anonymous