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Morrisons Reviews

2.2 Rating 1,990 Reviews
C-
Happiness Grade
C-

Customer Service - Average

58.59%
Industry Average
Customer service is rubbish.
posted 2 months ago - Anonymous
I love the Morrisons store by the telephone customer service is abysmal! The service is unfit for purpose,the staff are Kurt, unhelpful,lack knowledge and are unreliable don't waste your time talking to these Muppets on the phone!
posted 2 months ago - Carl Greene
my order was not delivered and i was not sent any notification as to why, very poor service.
posted 2 months ago - Christine
Fresh looking fruit and veg. Great smell of baking. However, we HATE the self service checkout so we don't shop here except when there is nowhere else.
posted 3 months ago - Anonymous
Non existing custoner service.
posted 3 months ago - Anonymous
Morrisons Morley have appalling customer service, no manager could be found or contacted within 15 mins, and staff are rude. I am sure some staff are lovely but sadly not the ones I encounter. Really need to up your customer service game.
posted 3 months ago - Anonymous
I had online pick up from Worthing store & I been store when I see size of product which not right so i told staff just refund order money he said just apply online refund I did on same day now is 2 months still not received refund on my bank account I had 5-10 call customer service said account team will contact regarding refund still nothing happened so fed up with it never again buy future they are big thief in country so please be careful
posted 4 months ago - Maitribahen Soni
Absolutely terrible company, just supply their local shops with rotten products. I personally have suffered chronic food poisoning recently from "so called " fresh salad. Prices are ridiculously high and, lack of produce is a regular occurance. Customer service does not exist.
posted 4 months ago - Paul Leigh
We was treated rudely by a young women at the self service.
posted 6 months ago - Anonymous
Morrisons should be ashamed of themselves. In this age of customer service they are sadly lacking. Their fresh food is far from fresh. Customer service appalling. Staff miserable. Shopping experience poor. And way overpriced for the poor quality. Make a stand - go anywhere else until they up their game !!
posted 7 months ago - JAN WELLS