“Trollies are over the place, when you go to inquire the staff in this store makes you feel like you are disturbing them and they are just standing about gossiping about colleagues and customers, we have heard them, management don't care or not bothered about this store, one manager Yana talks to you with a mouth full of gum chomping away, prices are misleading on the shelves, say one thing on the shelves and scans double at the till. Checkout staff are very unfriendly and are either talking to the colleague in front of you or behind you. The store layout is weirdly arranged, the store is very grubby and dirty looking. I have noticed a huge drop in customers and a huge rise in the Lidls across the way, when these new owners take over, I think Morrisons will be no more and staff will be no more. Avoid Morrisons Holloway Road Branch if you can, because they are not interested in the customers but don't forget us customers pay your wages.”
“Visited Norwich store instead of my more local Morrisons for a change, took my teenage daughters and used the cafe for dinner however the cafe had only one member of staff to serve and cook. She explained there would be a wait of 30mins or so. I never gave the parking time a second thought as I don't usually go over. I spent over £200 that evening to be issued with a parking fine. On appeal I lost, fair enough perhaps but it has left a sour taste as I was not made aware that I could have asked for an extension in store.”
“Canning town morrisons there is a lovely lady in this store named Patricia what a joy she is and morrisons are lucky to have her in there line up of staff always happy 😊 eagerly looking to be helpful on shop floor 😀 nothing too much trouble thank you morrisons and thank you Patricia”
“I am an NHS worker however I do not work in a role where I have an NHS email address
I can no longer qualify for the NHS discount at Morrison’s even though I have an ID card
Will go to Lidl from now on”
“Went to the cafe I stood in line at gallowgate Morrisons when I got served the woman ask what table number I had I said I've not sat down yet as I was with a disabled man she then said how do I know what table to bring your food too I said well do you want me.to sit down then come back up as I have a disabled man with me who has Autism so I would need to sit down and bring him back up as I can't leave him his self so she let me go and sit down I said will you come over and.take my order then we sat down no one came over so I just left disgusting how I was treated with a disabled man with me a little bit if empathy and understanding from this lady maybe Morrison need to make it clear sit down first don't stand and wait to be served first I'm shocked at this woman terrible. 10 10 21 13 15pm”
“Still eating for a response to a complaint over furred strawberries from September also training for staff to be aware of memory loss in some o f their customers Terrible experience”
“I agree with other customer below, been shopping at Halifax Store for years, and yes it's even better now since you replaced the previous store manager, a very peculiar looking woman who was very unfriendly to customers, for an older, aged woman, the previous Store Manager had no people skills, and yes her name was Beth or Bethany. But it has been a delight to see this Halifax Store so lively, everyone laughing and joking yes some shelves empty but brilliant staff.”
“Morrisons delivery is over 4 hours late, only communication is an email saying it will be approx 3 hours late and giving a number to call if I want to cancel. I ring, but the option to cancel is just a recorded message telling you to use the website, but that won't let me cancel! Redial and try option 'where is my delivery' but am on hold for 40 minutes without getting answered. Still no delivery in that time!”
“Morrisons Halifax Store, could be better, it's a bit hit and miss, but the staff are amazing and much happier sinct you got rid of the Store Manager Beth Grundy( the older 40+ mature woman Morrisons)I noticed since she left the staff have a spring in their step and even though they are run ragged they still have a laugh and joke with customers even more now, a couple of members of staff commented she never had the time of day for anyone except the canteen, it's so nice to see happy staff despite what is going on with the takeover. KEEP IT UP HALIFAX STAFF, YOU ARE ALL AMAZING.”
“Is there anything I want in this supermarket? Whist others seem to have grasped the concept of vegetarianism, and more recently the vegan craze, it seems Morrison’s have had their head in the sand. Trying to find some basic decent non-meat products is challenging to say the least. Racks and racks of sugary, processed junk, half a aisle of vegetables in a shop so huge you need a guide just to locate a bell pepper. Then there’s the meat substitutes! If you can make it all the way to aisle 40 and Wade your way past endless aisles of pre-packaged meat products, there it is! 1 metre of of it.
There is virtually nothing in this shop for me, but I did find oat milk! I had some on my shreddies this morning. Yuk! What’s wrong you? Start with reading the labels on the successful products already out there. Oat milk rocks. Instead you add ‘flavourings’. The taste is vile, I can’t drink that. Talk about ruining a good thing. Who on earth shops at this place?”
“Worst customer service experienced from a large retail company in a long long time! Had lengthy dialogue with a rude customer service operative who had a very argumentative attitude! After receiving an email confirming my refund had been processed, here I am 2 weeks down the line still awaiting it! Shopping elsewhere now!”
“What has happened to the Holloway Road Branch, prices have gone up on the shelves it says £1.50 but when you get to the tills it scans £3.50 the ticketing and prices are all over the place, shelves are weirdly wrongly stacked, toilet paper next to tins very weird, and bleach next to biscuits, staff are disconcerted, I know you have been taken over but who wants to pay £10 for a small chicken, I think Morrisons are done and dusted and will be no more and I personally think this time next year they will be gone but I think this Holloway Road Branch will be shut down soon to make way for flats or houses to be built, personally I think a big Aldi or Asda would be nice and ideal to take over this store, please avoid Morrisons Holloway Road Branch at your peril, otherwise you will be robbed and out of pocket.”
“My elderly mother ordered her shopping and when it was delivered they had put in 12 Litres of milk instead of 2! There were items mum had paid for which were not in the delivery and paid for and not substituted. Also, items she didn't want and had not paid for. They then refused a refund over the phone. My mum is disabled and elderly and this is absolute shambles of a service in fact, unscrupulous.”
“Disgusting service delivery didn’t turn up . Some found dumped on doorstep of empty house up road . Several calls and emails to customer services not one single response but money taken from account but goods not received. Disgusting I’m fuming I will never use again and avoid”
“Great Service at your petrol station on willenhall west Midlands yesterday. Long queues for petrol and you had a young man as Marshal directing traffic on a very busy road who was so brilliant and made a stressfull situation much easier ..well done young Man. You went over and above and deserve recognition.”
“Had a delivery sunday 26th and the driver was such a friendly man and my daughter who took delivery said she felt so comfortable and was not rushed in any way unlike other supermarket delivery drivers its such a nice thing when you have a happy friendly interaction so whoever that driver was thank you for being so nice.”
“They didn't let me buy nurofen bcz i didn't have my id, even if i had a copy of it, only at Morrisons this can happen , boycott Morrison from now on
I bought some flour and the bag was ripped i asked the lady to give me a small bag, she just said i don't have, it was easier for me to return it but i didn't, Morrisons is a big joke, i asked to talk with the manager regarding my pills, but that woman seemed to be on another planet the way she was looking at me
BOYCOTT MORRISONS”
