“Empty shelves and no staff and when I emailed the CEO he was too ignorant to even reply. When the management have nothing but disdain for their customers it soon works its way down to the rest of the staff. Been shopping there for years but now dont bother and go to Sainsbury's instead.”
“Drivers are very helpful. My gripe atm is the packing at the warehouse needs addressing .shopping is often not grouped together and some are left loose in the crates which means more trips back and fouth to collect all your shopping!😬”
“Often food not available with empty shelves. The food that is for sale has very short sell by dates. I have shopped at the Bishop Auckland Morrisons for 20 years and have now moved my custom to Asda. It saddens me that Morrisons standards are slipping fast. During my last visit a worker was cleaning a pint of spilled milk from the floor with tissues. She said that Morrisons could not provide her with a mop....There was enough of them for sale in the next isle? Morrisons have lost my business and really need to get their act together before losing all business to competitors. Particularly as there are 5 major supermarkets in Bishop and two new ones opening in Crook. They used to be so good!”
“A Morrison’s home delivery van smashed into my licensed black taxi, shunting me into vehicle in front. Their driver immediately took responsibility as she had fallen asleep at the wheel. My 4 year old granddaughter was in her child seat in the rear of taxi. Accident happened 26th July 2018. I had 6 days without a taxi so could not work therefore no earnings as I am self employed. To date Morrison’s legal team Plexus Law have asked for an unbelievable amount of paperwork and private details short of knowing my underwear size there is no more information I can supply. I informed them at time of accident that I had only returned to work in January 2018 from 2 years of treatment for Cancer and have recently told them I am waiting for a Lung operation but still they are persecuting me for THEiR driver falling asleep and smashing my vehicle. They are basically trying every trick in the book to not payout. They have no consideration or care that for no fault of my own I lost work, my granddaughter has become scared of travelling in vehicles and I am extremely out of pocket. Please, please don’t use Morrison’s home delivery, their driver might well have fallen asleep at the wheel as they did when they smashed into me, use Sainsbury’s, Tesco, Asda or Waitrose.”
“I was served by Shamim in the Morrisons Pharmacy. Excellent customer service provided. I explained what I needed and she was very knowledgeable and thorough with her advice and assistance.”
“Excellent service,and friendly,polite staff in the cafe in our local store Sittingbourne Kent. Could not fault the food,staff and service.Please keep up the hard work you all do .”
“The worst customer service ever. Can't simply exchange or return the t shirt which I bought there because there isn't a tag on it but I do have receive and that should be enough. Never again will buy anything in there.”
“Your salad bar is a disgrace. Many salad items unavailable, empty trays, some swimming in fluid looking like slop. Complained to Blake, Berwick upon Tweed store manager who was very unconcerned, unhelpful to the point of rudeness. Complained to head office with no response. Disgusting slop offered up with no caring management. Some items in store more expensive than Sainsbury. Very bad attitude on part of management. Rarely shop here now.”
“Although I had been warned by friends not to order from here, I didn't listen. Don't be surprised if the delivery man calls you saying he is 'out of miles' and will never deliver your products. Not even a day later. They are totally unreliable, if you really need something, don't even consider ordering from them.”
“I'm not shopping at Morrisons ever again! I spent £3 on strawberries that were mouldy when I opened them the same day and all they did was make me sign up to a store card to get 100 free points (worth 10p) when I spent more money in store....Oh and a free hot drink that I'd still be out of pocket on if I sat alone and drank it whilst mulling over how mean and insulting their store is! And I had to jump through hoops to get 'all' of this! GRRRR https://media.giphy.com/media/Zaeyj0lscMhA4/giphy.gif”
“Yesterday my daughter was shopping in your little clacton branch with her 3 kids, when her 9 month old was violently sick. She approached a member of staff to apologise in the cafe area.
A lady came over with floor wipes and tissue. She then gave her an empty mayonnaise pot and was left to deal with the mess and look after her 3 kids one of whom was clearly unwell.
I can’t believe you don’t have any cleaners.
Luckily two customers came to her aid.
Very poor.”
“Just to comment on the pre packed rump steak at £4 quite simply HOW AWFUL my own fault should have known NO TEXTURE NO FLAVOUR AT ALL VERY MUDDY steak used to be a luxury, I should go to the butcher's and pay a bit more, the 20 day isn't much better although passable as steak.
Ruined my dinner that I eagerly anticipated. NEVER NEVER NEVER NEVER NEVER AGAIN.
SO DISAPPOINTED WHAT RUBBISH.”
“really disappointed that morrisons sell eggs from caged hens.
picked up mixed weight eggs, and was horrified to find when unpacking them at home that they were from caged birds.
I will not buy eggs from morrisons again, not even sure I will continue shopping there”
“Morrisons do not look after its customers they allow there security guardto tell elderly people they have not paid for there shopping even thow the guard was asked if he want to see the recipte they dont care about customers”
