“Fabulous free from range, even the Morrison’s own brand cooking pasta sauces and curry sauces are gluten free, marvolous, when EVERYTHING gluten free is twice the price !!
You can’t beat Bedford Morrison’s for price and value. Very happy customer.”
“Morrisons in Ellesmere Port and Chester
Helpful staff - good prices and always well stocked unlike sainsbury's
Even their smaller stores have excellent 'Free from" dry goods and fresh sections.”
“It was my first time ordering Morrisons shopping online, I spent £147.00 I received my delivery this morning and I was missing 18 items from my order. Also, a number of my “ fresh items “ had a used by date of tomorrow, so unless we use all of the items today, they will be going in the bin tomorrow. I paid £147.00 and actually only received £123 worth, called customer service immediately to report, got apology and been told that the driver would not be able to come back with the box the driver left behind. As a gesture and apology she would send me a voucher which I’ve just received on my email, a massive £5 for my troubles, hardly worth using a diesel for my car to spend it. I would like to point out I’m not short of money and not looking for financial reward but however I did expect a better customer experience than that. The customer service lady admitted that the driver had probably left one of our boxes behind, oh well I’m off to Tesco now to get the items Morrisons didn’t bring me. Poor show Morrisons!”
“What happening to Morrisons, I have been in several times lately in Paignton and there is hardly any stock on the shelves. I have had to leave and go to Sainsburys as its been that bad. I asked the supervisor and he just said well theres some stock there and walked off, nothing that I needed. Another member of staff told me its staff cut backs in competition with Lidl etc but its no good being in competition if you have no stock to sell. Have had to shop elsewhere now”
“I walked into the Morrison's store today in Welwyn Garden City. What a wonderful plàce. Very clean, staff that are so kind and helpful. Food quick and hot. Shelves really well stocked and fab prices. It is a really lovely experiences. Thank you Morrisons. Well done.”
“I bought “The Best” Belgian chocolate and raspberry cheesecake and had to write a review, it’s the most disgusting thing with chocolate I have ever tasted and wonder who decided to put the best on there and how you can justify charging £2, when you defrost it the top separates from base and where are the raspberries? Worse dessert ever feel ripped off!”
“Bought Morrison's own make so up maker. Big mistake. Tried making minestrone. After 25 minutes veg still hard. Another 25 minutes and same thing. Also liquid was tepid. Finally decanted it into to pot and got a result. Taking it back today.”
“Over the last Five months I have bought potatoes (fresh). Really every time I've bought them, they are spilt, smelling and all look seriously battered.
People like myself are on a budget, so I decided to buy piper potatoes because they are on offer £2.00. Looked good but when I opened the bag🤮”
“I had an awful experience today! There were long queues at the cashiers at the Camden branch. Finally I was next, behind a lady with one trolley. However her family/friends materialised and started dividing the goods up into several lots. Instead of waiting for only one customer to finish and pay, there were 4 and it took at least another 20 minutes as each was cashing in vouchers. It was just plain rude. The cashier said he could do nothing and the manager Susanna was equally dismissive and unhelpful. I will not be returning.”
“Arrived in time, full complete order, amazingly helpful delivery driver and a free ginger bread man cookie! Plus the buy bag back scheme is an amazing idea! Definitely ordering from them from now on!”
“I mislaid my purse when I was shopping at Morrison’s Morton Park, Darlington this morning. The Customer Services lady, Mandy was so helpful. I’d been back to the store to inform them about my purse and had gone back upstairs to the course I was attending. Mandy remembered this and came to find me. This was really more than she needed to do as she realised how distressed I would be at having to inform the police etc
I would like to commend Mandy and the store on being so helpful.”
“Becoming more expensive than Waitrose and the quality of the food definitely doesn't warrant that. Such drastic price increases regularly! Broccoli up .28, soft cheese up .10 and on and on...rude, unhelpful Customer Service. Your social media team is an absolute joke. If they deign to respond to your inquiry they are rude. Lot's of out of date items on the shelves. Basic items constantly out of stock. Today the freezer was dripping wet, dirty water all over the food in the freezer case and the food felt soft too. It clearly wasn't working well enough to keep the frozen food frozen! The fruit and veg? If there isn't moldy, rotten fruit in the package then your potatoes are all bruised black and unusable ; or the "pre washed" salad has little guests in it. I have always shopped here. 12 years since I moved to this country from the USA. It saddens me to have these complaints and to say that I'll be shopping at Tesco despite Morrisons being a walk away and Tesco being almost 2 miles away. I can't afford your shop or the wasted food I am never compensated for because of the quality of your produce and your negligent, rude Customer Service team. You need to sort yourselves out!”
“The prices are constantly increasing. The stock is always low or out for the most basic of items. I have purchased out of date items on multiple occasions and when you contact customer service they either tell you they can't help you or never respond to your query. Getting pretty tired of it.”
“Rubbish supermarket, put an order in only to have it cancelled no warning, left me in a real hole. Customer service unhelpful, sounding as if the person on the other end of the phone was eating or else he had loose false teeth ready to fall out of his mouth.
Only one star given , even that is not deserved. Need a good shake up the nether regions.”
