“Last week, while shopping in Consett Morrisons Store, my friend became ill and fainted as we were at the checkout. I am writing to say how impressed I was by the staff who came to help us and the level of care that was shown to my friend. Both the assistant at the checkout we were using and the lady operating the one next it hurried to help and were so considerate and caring. The Store Manager was extremely kind and when my friend had sufficiently recovered he took her out in a wheelchair and helped her into my car. I would like to thank the First Aider and a male assistant who also came to our aid. The level of care and kindness they all showed was superb. Morrisons should feel very proud of all of the staff concerned. Thank you all so much.”
“Colindale branch.
Sangita in customer service and Lucia team leader have excellent customer service skills.
I appreciate so much how they delt with my complicated request regarding food to meet the needs of my sons allergies.
Thankyou so much.
From
One happy customer!”
“My review is for the cake shop and bakery at small heath store Birmingham the staff are amazing always helpful nothing is ever too much trouble for them I shop there every week and never go home disappointed”
“My review is for the butchery department at Morrisons in Abergavenny.
I called into the store on 09/09/19 to buy some tomahawk steaks. Unfortunately there were none already prepared. I asked at the butchery dept and Stephen the butcher on duty says he could cut some for me . I said I needed three and he prepared them for me immediately saying it was no trouble at all. He was very professional and courteous and never once did I get the impression that it was a chore for him.
Will definitely used this butchery dept again.
My one complaint it that it was pouring with rain and the paper carrier was broken by the time I got to my car.
Ps my son's and husband said steaks were delicious”
“I went into your store this week and Carl on the butchers did his upmost to help me find the item I was looking for,Also Carl suggestion another alternative he is a credit to you.Also your team are always polite and always happy to help.Thank you your a great team.
Sandra Hart”
“I ordered 10 platters of sandwiches today local store for a birthday party. The ordering was easy and the boxed sandwiches were there for me at the allotted time. The guests commented how fresh and tasty they were. I thought they were excellent value for money and an exceptional customer service thank you”
“Morrison's Dereham branch.
Firstly the Manager (Matt) was very unhelpful when asked if he had a particular product in stock, but a member of staff Mr Rodger Coulstock was an asset to Morrison's. He went beyond the line of duty to help me, even though he didn't work in the store, but in the petrol station. A real helpful gentleman.”
“Everytime I go in Bilston the staff make feel welcomed, Linda from fish bar, Bal and her team in the kiosk always chatty and bubbly, girls on checkouts, I rarely shop at other stores and when I do I don't get the same experience, thanks.”
“Just taken my first ever home delivery from morrison's and to say i was impressed is an understatement!!
Bang on time , Friendly, Organised and Efficient.
First of all I was worried I would have to carry the bags up to my 1st floor flat - OH no NOT A PROBLEM said the lovely chap (Kryshna) who delivered it ! He took it right up to my living room door swhere i requested!
After explaining that all my food shop was sorted into coloured bags ( something else i didn't know morrison's did and I LOVE THIS made putting my shopping away sooo much easier ) The lovely Kryshna explained that i would also get my money back for the carrier bags if i handed them back next time! and there certainly WILL BE a next time!
There were no items damaged or missing and no alternativees were needed !!
One of my pet hates is doing the shopping myself and lugging it all up the stairs to my flat - Morrison's Delivery service has just taken all that stress away THANK YOU MORRISON'S !!!
My Slot was 1-2pm On Tuesday the 16th of july 2019.”
“I would like to recognise the amazing lady called dawn you have working in your flower shop and garden centre at your Willerby store- this lady could not have done anymore to help me and I was being so fussy over what flowers I did and didn’t want.
I was in charge of teachers presents and had a very small budget for flowers and the gift wrapping she spent ages with me talking through what would work best and then told me to come back the morning I wanted them and she would be here to help me choose the flowers and even show me how to put them together if my budget didn’t fit in for the wrapping service.
they can’t order flowers in anymore for customers so it’s whatever is there on the day but she knew I was desperate for lillies and roses.
This amazing lady then drove to the other branch in Beverley to collect some lillies this morning when she realised that no lillies had come into store at Willerby and I was due to come in today- nothing was too much trouble for her I didn’t ever expect such great help and the flower bouquets just look beautiful.
Dawn I cannot thankyou enough for all your help.”
“New Vegan Range pies pasties and sausage rolls.
Tried the sausage rolls today...
Superb....
Well done Morrisons...
Please keep increasing the Vegan chain..”
“Morrisons Colindale is the best store. The fruit and veg department makes the store look outstanding. Fresh fruit and vegetables are always attracting the customers. Whenever I go the veg department looks full fresh and tidy.
A big thumbs up for fruit and veg”
