“Now that Asda has lost their Supreme Court equal pay case, I think Morrisons should be starting making offers to people, because rather than losing like Asda and a huge court bill/ fees to pay, start offering the claimants good offers and back pay.”
“I'm very sorry Morrisons but your Holloway Road branch is very badly managed, it really is badly stocked, you should not have tills if not intending to open them. This store is really gloomy and badly lit, I preferred it when it was Safeway ( well managed then). I suggest you close this one down and have done with it, maybe turn it into a McColls or Amazon.”
“Discrimination at Morisons
Morrisons More promotions are now going to be reserved for those with smartphones. Many of us have no need for, or cannot afford, smartphones or a PC. Some of us have disabilities that prevent us from using a smartphone or the internet.
So Morrisons are now segregating their customers according to wealth and physical abilities and rewarding those that are better off. Isn't that discrimination? That isn't legal is it? It definitely isn't fair to some of their loyal customers.”
“It’s not that I am unhappy with your store or staff because I am. It’s more the fact that you have absolutely ruined your own brand ‘Quarter Pound Beef Burgers with Onion’. They are now way too dry and just full of pepper ! They used to be delicious ! And beat the Birds Eye burgers hands down ! We used to rst them every week at least once. Now I am sorry that I won’t be buying them again ! They are awful ! What have you changed the recipe for ??? There wasn’t that much fat in the others ! Because I used to tell people how lovely and lean they were as hardly any fat was in the grill after cooking. You have destroyed them! Why try fix somethin that really wasn’t broken ???”
“My daughter and I have just had the meal deal which was gorgeous. Vegan moussaka, Maris piper chips two vegan chocolate puddings and vegan white wine. All for £12.50!! The food was absolutely delicious 🤤 will definitely be buying this again. It’s such good value and really tasty food”
“I had 18 products with expiry dates of 3 days and when i sent my pictures which were asked for all i got was oh we did not receive them so i sent them again and again with no success... We also ordered rib eye steaks and what did we get 2 sirloin steaks that we never ever eat this is so disgusting and totally UNPROFESSIONAL Morrison's customer service don't care and left me hanging on the phone (Mr raper) I am so livid thx for nothing i was a brand new customer”
“What has happened to your Customer Service skills ? Most of the staff have become down right rude and belittling. You have lost respect and customers with attitudes like this, this kind of behaviour gives your shopping experience a really horrible experience. It's a shame.”
“As a vulnerable person with cancer and receiving chemotherapy I was pleased to see the Morrisons doorstep delivery advertised at the retirement complex where I live. I have used the service seven times. On three of these occasions the shopping has not arrived on the due day. Today, Saturday, I received my Friday delivery at 2.30 pm.
Unfortunately I won’t be using such an unreliable service again. It would not have been so bad if some contact had been made telling of the delay. Pam Denyer”
“Breaking Covid Rules, no more hand sanitizer upon entering store, no cleaning station, no wardens manning the door, no social distancing measures, seems Covid is over for this company and bothered about PROFITS.”
“Very bad move on your More Card situation, not everyone has smartphones, and don't think everyone is stupid, they will not be gaining anything for this new system, you will be losing a lot of customers and I mean a lot.”
“Customer Assistant was extremely rude when questioned about when they will cheese back in for pizzas, was a simple question that was answered with a snappy and rude "I have no clue", will not be back to Morrisons Anchor Mills!!!!”
“Some staff have started to become rude too customers, such a shame. Too expensive now on most products. Wonder if you will close some stores and do a Waitrose and make your money in property 🤔”
“Why can’t you slice bread ? I spoke to a man in Bath store and he said it’s too much handeling ! Surely they wear gloves pre Covid . All other supermarkets manage it . Just another excuse to have no staff . Long que on checkout, standard”
“Booked to pick up Mother’s Day flowers today and accused us of coming on the wrong day. They sold them. Worst shop ever. Ruined Mother’s Day, thanks.”
“Few months ago I grabbed a pack of 8 Large White Finger Rolls were on offer for £0.50p which were the best Tasty rolls I have very had. So I am hooked & keep going back to the store for more.
I have recommended to my friends.
Thanks for the Delicious Rolls.”
“Sorry to say that Holloway Road store is badly lit, grimey and shelves are dirty. No long dates on products and staff don't want to help and cashiers continue talking over you to each other in front and behind and management just shrug shoulders.... I will not be coming here again.”
“first time used their delivery service totally unimpressed we are in isolation ordered our food to be delivered on the day of expected delivery got message saying delivery cancelled due to not taking payment rang my bank the bank said it was down to Morrisons doing it wrong instead of contacting us just cancelled the order Rang the customer service well that was a complete waste of time done nothing told them we are both in isolation asked what are we supposed to do walk into the shop and buy our stuff when we’re not allowed reply was sorry nothing we can do”
“Yesterday I visited your store in Beverley. I am writing to thank Jo on the Deli counter and Fiona on the Kiosk who both gave great customer service in solving my problem. Really appreciated all their help. They were both polite and had a sunny disposition.
I enjoy shopping at Morrison’s Beverley and shall be back again soon.”
“Complete waste of time and absolutely no customer service whatsoever. Online order took around a month to decide it was lost after wasting my time of 4 emails, 1 phone call and 2 days of online chat chasing and asking where is my item. Apparently it was just in transit and will be with me every time I asked. They didn't even bother to check and just a general 'computer said no'. Then after 20+ days they realised it was lost and just refund and couldn't care less about the stress and time wasted.”
