Login
Start Free Trial Are you a business?? Click Here

Morrisons Reviews

2.2 Rating 2,016 Reviews
27 %
of reviewers recommend Morrisons

Write Your review

Morrisons 1 star review on 28th March 2024
Michelle
Morrisons 1 star review on 28th March 2024
Michelle
Morrisons 1 star review on 16th March 2024
Phil
Morrisons 5 star review on 23rd November 2022
Oksana
Morrisons 1 star review on 14th November 2022
Jacky Green
Morrisons 1 star review on 29th October 2022
Jacky Green
Morrisons 1 star review on 29th October 2022
Jacky Green
54
Anonymous
Anonymous  // 01/01/2019
I ordered a fresh cream strawberry gateau ( food to order) for my wife, when I Collected it it was a bigger size than expected. Everyone who had a piece of the cake said how nice it was, and enjoyed it. We would recommend this gateau, an excellent cake well made and very good value. Maybe Morrisons could think about making a smaller version, but please keep this available. Remember you need to order it either online or in store. Thank you Excellent value and quality.
Helpful Report
Posted 3 years ago
What can i say Morrisons Holloway Road Store what can I say, what a shambles of a store all the management team should be fired. The store itself is very dirty and dinghy it looks like it will fall down soon, staff have no customer service skills you are either ignored or get a grunt, nail varnish is worn on food counters and no gloves, and as for stock, every single day is always something they fob you off with, and what stock they do have is so overpriced, some stock has doubled in price but shrunk in package and today customers saw mice and mentioned it to the person running the checkouts but was ignored and as for checkouts a majority of the staff are rude and the checkouts itself are dirty with spilt meat juice🤢 if the new owners have any sense they close this branch down and let a new retailer take over or get rid of the staff you have there and rehire new ones.
Helpful Report
Posted 3 years ago
Very disappointed that Stanground put up price of diesel so the cost after 6pm on Wed after government cut the cost by 5p isthe same as what it was on Mon and Tues ..... also when has there ever been an 18p difference between petrol and diesel and WHY are they the only local garage with that kind of price difference !!!
Helpful Report
Posted 3 years ago
l always shopping at morrisons the foid is great plenty to choose from the clothes are top notch
Helpful Report
Posted 3 years ago
I got injured in one of their stores whereby my ring caught on one of there freezer doors, cutting my finger and damaging my wedding ring. They employ very young females as customer service assistants who hadnt a clue what to do and advised i phone head office. I put my complaint in writing to be told they were doing nothing, even though i had a witness and was probably on cctv. I was told to take legal advice which i think is atrocious. I used to use Morrisons all the time but i will be taking there advice and seeking compensation via no win no fee! Disgusting how they treat people!
Morrisons 1 star review on 23rd March 2022
Helpful Report
Posted 3 years ago
Excellent service on home delivery 🚚 Times are kept to. Excellent value. Polite staff. First rate customer service.
Helpful Report
Posted 3 years ago
Having a bad experience is in itself a concern, but when a store manager is ignorant and rude is an outrageous way to treat customers. Fiona needs training in how to treat the people who are important ( I.e, the customers)............. Not a place to continue spending hard earned money with this dms attitude Robert Duffy
Helpful Report
Posted 3 years ago
Staff at Morrisons Holloway Road Store from management down are an absolute disgrace, they are horrible and really really rude to customers, they don't care one bit about their job. Out of date stock still on shelves even from two months out of date, absolutely shocking, 10/10 times you see the staff standing around gossiping when you want to speak to someone higher up the management just shrug, it says it all really they really don't care about this store, either get rid of them all and restructure or close this branch down and let another decent outlet take it over and by the way can you tell the member of staff to stop going to the cigarette counter to sneakily eat her crisps and chicken wings and leave red lights flashing then comes back to serve customers without wiping her hands, us customers saw everything but she gets away with it. ADVICE: AVOID THIS PLACE and beware of the rats and mice.
Helpful Report
Posted 3 years ago
Just to say our delivery driver this evening was one of the best. My partner has cancer and I am disabled and he couldn't do enough to help us. Really impressed, god bless him.
Helpful Report
Posted 3 years ago
Don’t bother if you’re not over fifty. Refused my valid out of state ID and refused to even look at secondary form of ID. What’s good enough for international airports isn’t good enough for Morrison’s. On top of that the server was horribly rude and told me I looked 15 before kicking me out. I’m 28.
Helpful Report
Posted 3 years ago
I am very disappointed to note that the last few weeks especially at ilkeston and derby the fresh goods offered have a really short sell by date. If I go shopping either on Wednesdays or Thursdays most of the stock is past the sellby date by the weekend. It is not everyone that is able to shop at weekends or want home delivery. But with a shelf life of only 2 to 3 days it is very disappointing.
Helpful Report
Posted 3 years ago
Quick meal at Morrison's Horseforth Leeds turned out an absolute joy. The small breakfast was inexpensive, really tasty and well presented with a lovely thick slice of well spread toast. Very warm community atmosphere generated by Julie made us plan to shop there in the future. We actually live near Kirkstall Morrison's but the cafe is nowhere near as enjoyable. The butcher in Horseforth Morrison's was also very friendly and extremely helpful. Toilets immaculately clean. We'll be shopping there from now on!
Helpful Report
Posted 3 years ago
Went into the Aldridge store and was looking for frozen prawns. Found the aisle which said fish but could not find any prawns or even fish. Went to ask an assistant and she showed me where the fish was and I pointed out they were in a different aisle to where the sign was and she just shrugged her shoulders. Contacted Head Office to point this out and received a reply apologising saying they would contact store manager to get this sorted. Nearly two weeks later nothing has changed, still showing in wrong aisle. Also, when we was in today wanted to buy toilet rolls, yet there were no prices on most of them and could not find an assistant to ask, so bought some from another store.
Helpful Report
Posted 3 years ago
100% agree with Tony Young below 👌the Holloway Road Store needs to be shut down, staff are disinterested in working they just like to stand around doing nothing and chatting and ignoring customers needs. The store is absolutely dirty, shelves are never filled, rotten fruit and veg on shelves, half eaten food on floors and shelves and yes much to often the customer/carpark lift are always breaking down about every 2 weeks. I agree another supermarket retailer would be better taking it over and make better use of it because this Morrisons Branch should be shut down ASAP.
Helpful Report
Posted 3 years ago
Morrison Holloway branch. Always been poorly run and stocked. Today the lifts aren't working. Nothing new there apart from there being no sign informing their valuable customer of this leaving them to hang around like moron. Should shut this one down and let a decent chain take it over.
Helpful Report
Posted 3 years ago
No food Hygiene standards, a young woman made us a pizza today and didn’t wear food gloves, she spread all the ingredients around the pizza with her bare hands and false nails, goodness only knows what germs and bacteria could have been spread over the pizza, we don’t like throwing food away, but we had to put it in the bust in when we got home, we just couldn’t bear the thought of it, COVID and other Viruses are out there, we normally Love Morrisons but we won’t be going back to the Bolsover store
Helpful Report
Posted 3 years ago
I am puzzled as to Morrisons' response to any of my comments. When I compliment them via email on good service, I get an immediate response. However, if I have a complaint, it is ignored. I like Morrisons and regularly use 3 branches near me. Since the pandemic, I have always felt safer as the aisles are wider and sanitizing stations are aplenty. I also like the fact that they have manned counters for fish, meat, delicatessen, bakery etc. I just want to know why they never address certain issues I have had.
Helpful Report
Posted 3 years ago
Poor service morrisons bredbury. Pump ran out of petrol I can only assume as it stopped and had to go to the garage on Bents lane. The assistant who I over heard say he was just covering must have thought because of this he could get away with a lack luster attitude I'm sure they can tell with the computer controlled software in the station pay point what had happen. Then went into the store and it got worse nothing on low stock not scotch eggs. I went to my favourite morrisons reddish and everything was fine friendly helpful staff and all the stock a person couks want my visit was 10.45 Wednesday 2nd march
Helpful Report
Posted 3 years ago
Online orders give cut off time for edits as 5.25 day before delivery in fact its impossible to to edit the order 2/3 days before the delivery is due incredibly frustrating & telephone contact centre absolutely useless for online order help just loads of recorded messages then cut off get a grip Morrisons sort it out 😠
Helpful Report
Posted 3 years ago
Family cherry pie. A bit like 2 pieces of pastry with a thin spread of jam between them, awful.
Helpful Report
Posted 3 years ago
Morrisons is rated 2.2 based on 2,016 reviews