Morrison Utility Services Reviews

Name: Morrison Utility Services
Rating: 1.71

1.7 Rating 58 Reviews

17 %

of reviewers recommend Morrison Utility Services

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1.7

Based on 58 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone

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Morrison Utility Services 1 star review on 3rd May 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“During these covid times your workers outside our house no masks gloves etc no social distancing between them terrible blocked our drive when one of us needed to get out turned water off never let us know . It’s a disgrace whether there key workers or not they are not following government guidelines . There going home to there families after behaving like that at work. Putting there families at risk”

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Posted 5 years ago

“3 of the employees decided it would be ok to come into my back garden and cut a arch out of my 8ft hedge which keeps my dog in the garden. to get access to a bt pole which is actually in 2 gardens back asked them who told them to this and surprise surprise not one of them speak English Absolute joke of a company”

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Posted 5 years ago

“On two previous occasions I have taken time off work for Morrisons to call and install a new meter. There will not be a third. On both occasions they failed to turn up and as other comments have read, there was no apology. When I phoned them, I was just told engineer had called and I was out. Complete lot of useless people with no scruples. I left Eon for 12 months and rejoined again last December...guess what, within days I had a letter from Morrisons and they are now calling me at least 3 times a day to ....fit a new meter. I have now blocked their number.”

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Posted 5 years ago

“This company did a job for Yorkshire water outside my property took them a week to repair a small leak. But the mess thats left on the public foot path and all on road is disgusting , it looks like they have had a cement fight all over , after two days of complaining they say it will be 15th January before anyone can jet wash it , then changed it 11th . Terrible workmanship by not cleaning up after them selfs, not forgetting the litter they left too (coffee cups) me and my children are walking through the mess a number of times a day has it cant be avoided .thats just one of the 25 pictures i have”

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Posted 5 years ago

“Very very poor service and abusive staff. From engineer to arrogant representative in complaints department. I had smart meter replacement booked and the engineer arrived earlier. I asked him for two minutes so I can turn my computer off (to prevent me losing the project I was working on). The engineer became agitated, frustrated and was shouting at me. Eventually he refused to do the work at all, after I took a day of working from home and lost most of my income for that day, left at such speed that he damaged my driveway. After making complaint, Morrisons claimed that I was swearing at the engineer and quoted a slang sentence I apparently said – I do not use slang, the engineer made it up. Complaints department is ignorant and arrogant. I still have no smart meter fitted.”

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Posted 5 years ago

“Very poor service. Had booked Smart meter installation today between 1200 and 1600. Nobody arrived and neither eon nor Morrison Utility contacted me . Horrendous customer service. I had the day off especially to get these meters installed”

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Posted 5 years ago

“I took a day off today to have Smart meters installed . Technicican due between 1200 and 1600 Nobody arrived and Nobody contacted me. Horrendous service from eon and Morrison Utility”

Helpful Report

Posted 5 years ago

Morrison Utility Services is rated 1.7 based on 58 reviews