“Service client 000
Pas de réponse téléphone
Pas de réponse à mes mails
Commande une tente ilya 3 mois
Toujours pas de nouvelles
Mais paiement encaisser rapidement
Je crois que j'ai été victime d'une arnaque à fuir”
“This is a scam scam site!! Everyone be careful!! The product ordered and paid for will not be delivered and the money will not be returned. I have already filed a police report. If you have also been scammed, I recommend that you file a report, because these dirty bastards will not stop.”
“Motea Shipped my order in two parts and included invoices for the full retail value, not the special offer price on both parcels, both poorly packed and damaged. As a consequence, I had to pay customs duty and VAT twice (50%). Motea Customer Service doesn't even respond to emails.
Hopeless, avoid at all costs!”
“After Morea collected the money for the product, they send me an email saying that I won't be able to get my stuff for another 3 months. That wouldn't work for me, so I decided to cancel my order and get my money back. I requested the order cancellation 3 times but they completely ignore their customers. They never responded and they are still keeping my money.If this isn't a scam I don't know what is. Fraudsters, no doubt about it.”
“Terrible experience. Will never order from this website again.
Ordered hand guard for my CRF1100, quality is very poor and no mounting instruction. When I wanted to return the item, It says:"No return to this location", which is California in USA!!!!
KEEP AWAY from this company”
“Worst Customer Service -
So bad it's unbelieveable! I order an adapter for my ConStand to fit my new bike. It arrived missing a bolt. This was obvious from the picture of the contents and that I fitted one of these to a previous bike. It's an engine bolt so didn't want to try to find something in the hardware shop.
After 3 messages via their website, I was getting no response - I finally had to open a PayPal dispute to get their attention. I'm hoping to soon get a refund as a sent the item back at a cost of €20 to me. On an €80 purchase!
The worst part is now my ConStand is completely useless. Do I order again with the hope they'll get it right the next time or just chuck my ConStand in the skip and be done with it?
Anyway safe to say I won't be shopping on Motea again and couldn't recommend a ConStand unless you are planning on never changing your bike.”
“😡😡 Keep away from this fucked up company. Waited 3 months, still no Sizzybar. When I E-mailed them, They didn’t answer, and They charged me one more time from my creditcard. Now I give up, and will contact my creditcard-company to get my money back. 🤬🤬”
“Absolute scam. Based in China and using a front business in Germany. Exact same set up as Lightzey and many others that spend heavily on Google ads. No contact centre, contact forms don’t work. Everything is a con. Do Not Buy.”
“J’ai commandé une béquille moto.
J’ai reçu le mauvais article.
J’ai renvoyée l’article comme demandé par Motea cela a prit en tout 20 jours pour me renvoyé un nouvel article après vérification par le service logistique après un échange interminable de mails avec le service clientèle !
Le nouvel article était de nouveau un mauvais article
J’ai sonné au service clientèle qui m’a signifié qu’il ne voulais plus que je soit client et que je pouvait commander sur un autre site !!!
Je trouve ça aberrant en 2023 !”
“Extremely poor customer service, dont care one bit about there customers. Sent my order in two shipments which is going to endure two customs fees. Haven't received the second shipment yet but the first shipment cost £75 at the door and I expect the same on the second shipment. They dont care less about wasting your money. Didn't careless about my situation and their only response is to send back all my goods for a refund. Please avoid Motea, wish I had looked at reviews first hand. Shockingly poor services with an attitude to match.”
“Terrible customer service. Delivered my parts to a completely different location 3 hours away and expect me to sort it after I've paid them shipping, and for the goods.
Steer clear.”
“You said fast delivery! Now you're telling me it's going to take 3 months? That's what you consider fast delivery! I have no way of getting in time contact with this company I can't even figure out how to send them an email! Very difficult now I got to wait and see if I even get the product in 3 months then the battle starts”
“If it let me do no stars that would be my decision.. bought parts for my bike states they’re for my bike £400 worth and they don’t fit nor will they accept my return of them having paid extra for the 30 day return guarantee..im very unhappy 🙁 absolutely garbage company with poor quality control and costumer service.”
“Product broken so emailed they took over twice as long to answer than the website said they would.
So returned the faulty product they said they wouldn’t refund anything for returning product as they didn’t ask me to fair enough but I wasn’t waiting for the 30 days to pass before they eventually sorted something out.
And then to top it off they refunded me for the product less money than they took.
Emailed about 4 days ago to find out why still no reply.
Go elsewhere it will save you a lot of stress and as someone else put the product isn’t as good as it looks in the pictures .”
