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Mothercare Reviews

3.2 Rating 194 Reviews
F
Happiness Grade
F

Delivery - Slow

0.00%
Industry Average
I asked if next day delivery would be possible and got a simple ‘no’.
posted 1 year ago - Anonymous
This is not the first time Mothercare India handled the orders carelessly and delayed the delivery without any reasons.
posted 1 year ago - RASVEEN
It stayed at the delivery centre for 20 days.
posted 2 years ago - Indraneil R Mukherjee
The online store for Mothercare has the worst delivery service ever. They deliver each item out of 10 things i ordered on different weeks and on top of that the clothes i ordered were delivered wrongly with half the items missing in the sets. Donot order here and waste your time.
posted 4 years ago - sam
Horrible service with online nursery furniture delivery 1) Item arrived broken Ordered a 3 piece Tutti Bambini nursery set with changing table, cot and wardrobe.
posted 5 years ago - Regan Watson
Very very unhelpful Please be aware if ordering abroad you may be hit with large charges for your goods. Mothercare advise you to contact customs or the delivery agent who then tell you to contact Mothercare NEVER ORDER AGAIN Wish I could give minus stars for customer service Products are excellent but not worth extra charges which happen on some orders but not others !!!!!!!
posted 5 years ago - Alison
Don't buy online We ordered a pram with a delivery date of early March.
posted 5 years ago - Paul
Wish I had read the reviews before! Ordered lots of items for our new nursery, I’ve taken the day off work for the delivery and they’ve delivered the wrong cotbed.
posted 5 years ago - Anonymous
The worst customer service. The item was supposed to be delivered a month ago, instead it has been rescheduled 4 times and still no sign of it. Clearly it has been lost but instead of helping/looking for it/shipping another item Mothercare just keep rescheduling my delivery! What a bunch of clowns
posted 5 years ago - Anonymous
Order a pushchair in store . Arrange delivery it never showed up delivery drive told mother care he left it out my house and that no one signed for it !!! I had to sign to say I never received delivery.. they have emailed me asking me to send a copy of my passport and my wife by email to them !!
posted 6 years ago - Anonymous